Georgia Mounsey
Brisbane,QLD
Summary
Dynamic and adaptable professional, with a background in childcare, excelling in customer service and teamwork. Recognised for enhancing client experiences and fostering positive relationships. Skilled in problem-solving and communication, with a strong commitment to personal responsibility and continuous learning. First aid trained, ensuring a safe environment for all.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Expert
Marriott
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Nursery Teacher
Tinkerbells Day Nursery
06.2023 - 09.2024
- Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and interactive activities.
- Implemented creative opportunities to develop fine motor skills and encourage self-expression among nursery-aged children.
- Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
- Coordinated with support staff such as special education teachers or speech and language therapists to address individual student needs effectively within the classroom setting.
- Developed students'' early literacy skills through storytime sessions, engaging activities, and the teaching of phonics
- Established positive relationships with parents through consistent communication, promoting a strong home-school connection.
- Maintained accurate records of student performance data and other pertinent information required for development tracking or parent evenings
Substitute Teacher
Caring Services
02.2022 - 06.2023
- Reinforced positive behaviour and social skills by consistently modelling respectful interactions and providing constructive feedback.
- Offered student support through special accommodations, extra assistance, and assessments.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Supported teacher in development of individual learning strategies.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Provided individualized reading, writing and math instruction to support student development.
Sales Assistant
JD Sports
05.2021 - 08.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Supermarket Assistant
Waitrose and Partners
03.2020 - 05.2021
- Supported store operations by assisting with opening or closing procedures as needed.
- Assisted in the training of new employees, sharing best practices and helping them acclimate to their roles quickly.
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Handled cash transactions accurately while adhering to all security protocols for cash handling in place within the store.
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
Education
Bachelor of Arts - Childhood And Youth And Social Policy
Liverpool Hope University
Liverpool, United Kingdom 06-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Critical thinking
- Flexible and adaptable
- First aid trained
Certification
- First Aid Certification
- UK Driver's License
- Early Years Teaching Status
Timeline
Food and Beverage Expert
Marriott
10.2024 - Current
Nursery Teacher
Tinkerbells Day Nursery
06.2023 - 09.2024
Substitute Teacher
Caring Services
02.2022 - 06.2023
Sales Assistant
JD Sports
05.2021 - 08.2021
Supermarket Assistant
Waitrose and Partners
03.2020 - 05.2021
Bachelor of Arts - Childhood And Youth And Social Policy
Liverpool Hope University
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