Georgie Attree
Albury,NSW
Summary
I am a results-driven individual known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities. I have honed these skills during my time as a General Manager at Brady's which funded me financial while completing my Masters in Public Health. I am now seeking to transfer these skills and knowledge to my real passion of Public Health.
Overview
7
7
years of professional experience
Work History
General Manager
Brady's Railway Hotel - Harvest Hotels
Albury, NSW
01.2024 - Current
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created schedules and monitored payroll to remain within budget.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Guided management and supervisory staff to promote smooth operations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Bartender Shift Manager
Brady's Railway Hotel
Albury, NSW
06.2021 - 01.2024
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Enforced health codes and safety regulations in compliance with state laws.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Assisted in resolving customer complaints promptly and professionally.
- Assisted staff by serving food and beverages or bussing tables.
Bartender
Astor
Albury, NSW
11.2017 - 12.2019
- Checked identification of guests to verify age requirements for alcohol purchase.
- Arranged bottles and glasses behind bar to make attractive displays.
- Greeted guests with friendliness and professionalism.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Assisted in setting up the bar for service shift.
- Effectively multitasked within fast-paced environment.
Education
Masters in Public Health - Health Promotion
La Trobe University
Wodonga, VIC11-2024
Honours in Science - Clinical Research
La Trobe University
Wodonga, VIC11-2022
Bachelor of Biomedicine -
La Trobe University
Wodonga, VIC11-2021
High School Diploma -
Xavier High School
Albury, NSW11-2017
Skills
- Employee scheduling
- Administrative skills
- Total quality management
- Staff training/development
- Team leadership
- Deadline oriented
- Efficient multi-tasker
- Communication skills
- Reliability
- Problem-solving abilities
References
- Grant Wheeler (Operations Manager): 0402 871 579
- Kath Evans (Netball Coach): 0419 416 106
- More references can be given upon request
Timeline
General Manager
Brady's Railway Hotel - Harvest Hotels
01.2024 - Current
Bartender Shift Manager
Brady's Railway Hotel
06.2021 - 01.2024
Bartender
Astor
11.2017 - 12.2019
Masters in Public Health - Health Promotion
La Trobe University
Honours in Science - Clinical Research
La Trobe University
Bachelor of Biomedicine -
La Trobe University
High School Diploma -
Xavier High School
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