Summary
Overview
Work History
Education
Skills
Timeline
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Georgie Bright

Summary

As a 16 year old girl I love playing sport. E.g. Netball, basketball. I love the ocean and looking after the envIronment. I enjoy teachIng chIldren skills and makIng them laugh. I am a passionate, go getter and always ready to learn. I am a team orientated member with strong background in customer service and committed to leaving great, lasting Impression. Im a good multitasker, im Hardworking and passionate to anything i put my mind to with strong organizational skills. as well as ready to help team achieve goals.

Overview

4
4
years of professional experience

Work History

Karen Earle

Hospitality Worker
09.2021 - Current
    • Trained new staff members on proper customer service and hospitality policies.
    • Developed and maintained positive relationships with customer for satisfaction.
    • Enforced policies and procedures to increase efficiency.
    • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
    • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
    • Recommended products based on solid understanding of individual customer needs and preferences.
    • Cleaned counters, machines, utensils, and seating areas daily.

Revive Mobile Cafe

Barista
02.2020 - Current
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Promoted additional items with beverages, increasing store sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Roxy Thompson

Gelato Bar
04.2021 - 06.2022
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Education

Wonthaggi Secondary Collage
Wonthaggi, VIC

Skills

  • Hospitality Environments
  • Cash Register Operations
  • Supply Restocking
  • Food and Beverage Service
  • Managing Multiple Tasks
  • Billing and Payment Processing

Timeline

Karen Earle

Hospitality Worker
09.2021 - Current

Roxy Thompson

Gelato Bar
04.2021 - 06.2022

Revive Mobile Cafe

Barista
02.2020 - Current

Wonthaggi Secondary Collage

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Georgie Bright