Summary
Overview
Work History
Education
Skills
Timeline
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Georgie Jones

Point Cook,VIC

Summary

Hello my name is Georgie Jones ,

im a 20 year young adult looking for a part-time job im available 5 days a week and one day on the weekend !!

I really love working as it gets me out of home and gives me some type of stability !

i thrive of having my own income and being able to support my self and animals is something i take full responsibility of witch means attending each shift not too socialize but too make as ,much money as i can to feed myself and my animals

1 horse ....Shes a appaloosa 10 years old this year in august and her names sahara

i also have a cat named turbo who is my baby !!! i rescued turbo when she was about 5 weeks old

I am a family of 5

I have two brothers witch makes me the only girl and the youngest !!!

Overview

1
1
year of professional experience

Work History

Hospitality Team Member

Nandos Peri Peri
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.

Hospitality Worker

Grilled
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Identified and resolved customer complaints concerning food or lodging.
  • Observed established health and safety regulations to safeguard teams and guests.
  • Assisted in setting up banquet tables and chairs for seamless events.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Puppy School Trainer /Retail Sales Associate

Petstock
10.2022 - 01.2024
  • Mentored new first time pet owners, resulting in stronger development.
  • Provided group mentoring to help individuals reach their full potential within the organization, Providing constructive feedback to support their professional growth.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs even though we worked with groups one on one coaching was still provided
  • Recruited and trained new members of guest service team.
  • Educated clients on proper use of products and systems.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Streamlined cleaning processes through efficient use of cleaning tools and supplies, minimizing downtime between tasks.

Education

-

Werribee Secondary College
Werribee, VIC
11.2022

Skills

  • Strong teamwork
  • Food safety awareness
  • Reliability and punctuality
  • Initiative and Self-Motivation
  • Customer service focus
  • Cash handling proficiency
  • Problem-solving skills
  • Hospitality services
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Relationship Building
  • Phone and Email Etiquette
  • Team Supervision
  • POS Systems
  • Payment Collection
  • Payment Processing

Timeline

Puppy School Trainer /Retail Sales Associate

Petstock
10.2022 - 01.2024

Hospitality Team Member

Nandos Peri Peri

Hospitality Worker

Grilled

-

Werribee Secondary College

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Georgie Jones