Georgie Keen
Fremantle
Summary
Friendly, dedicated, and enthusiastic individual with over 10 years of diverse work experience. I thrive in fast-paced environments and am skilled in customer service, team management, and communication. I have excellent initiative, a strong work ethic, and enjoy learning new skills. I’m currently living in Fremantle on a Working Holiday Visa and am seeking new opportunities to expand my skill set in hospitality and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
Little Creatures Brewery
11.2024 - Current
- Extensive knowledge of beer varieties and cocktail preparation
- Provide exceptional customer service in a fast-paced environment
- Manage a section of tables, ensuring customers are happy and safe
- Maintain a high level of organization and efficiency
Bartender/Supervisor
The Bull Inn
09.2022 - 09.2024
- Multi award winning restaurant and hotel
- Led team, handled admin, & maintained high service standards
- Managed bar and waitstaff while ensuring efficiency
Learning Support Coach
Progression Services
04.2024 - 08.2024
- Provided academic, social, and emotional support to vulnerable and SEND children
- Planned and coordinated one-to-one sessions, including educational and enrichment activities
- Focused on creativity, compassion, and time management skills
- Developed strong problem-solving and composure under pressure
Head Barista
The Laundry Restaurant
09.2021 - 09.2022
- Managed all aspects of coffee preparation, including creating specialty coffee and latte art
- Maintained a vibrant and welcoming atmosphere for customers
- Managed coffee stock and handled related admin tasks
Domestic Cleaner/Dog walker
Self Employed
09.2019 - 09.2020
- Cleaned homes & Airbnb properties
- Provided dog walking services for clients
Waitress/Bar Staff
Rumour wine bar and kitchen
09.2017 - 09.2019
- Managed a section of 8 tables, ensuring excellent customer experience
- Developed excellent time management and calmness under pressure skills
Face to Face Fundraiser
The Royal National Lifeboat Institution
07.2018 - 09.2018
- Raised funds for the RNLI while delivering safety messages to beachgoers
- Gained resilience, self-motivation, and adaptability in customer interactions
Education
1 year diploma of higher education - Midwifery
MIDDLESEX UNIVERSITY
09.2021
A-Level - Psychology, Sociology, Theatre Studies
Kingsbridge Community College
09.2017
Skills
- Customer service & communication
- Team leadership & independent work
- Time management & organisation
- Bartending, waitressing, & barista services
- Compassionate & empathetic in support roles
Certification
RSA
Timeline
Bartender/Waitress
Little Creatures Brewery
11.2024 - Current
Learning Support Coach
Progression Services
04.2024 - 08.2024
Bartender/Supervisor
The Bull Inn
09.2022 - 09.2024
Head Barista
The Laundry Restaurant
09.2021 - 09.2022
Domestic Cleaner/Dog walker
Self Employed
09.2019 - 09.2020
Face to Face Fundraiser
The Royal National Lifeboat Institution
07.2018 - 09.2018
Waitress/Bar Staff
Rumour wine bar and kitchen
09.2017 - 09.2019
1 year diploma of higher education - Midwifery
MIDDLESEX UNIVERSITY
A-Level - Psychology, Sociology, Theatre Studies
Kingsbridge Community College
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