Summary
Overview
Work History
Education
Skills
Timeline

Georgie McCalman

Geelong,VIC

Summary

I wish to express my interest in any employment or internship opportunity you may have. I am highly experienced in the hospitality industry and possess high level customer service and time management skills. I am currently completing my final year of my Bachelor of Health Science degree, majoring in Health Promotion and Family, Society and Health. I am seeking a 2024 graduate role in these industries aswell as the public sector and I am looking forward to gain quality experience and be able to utilize my skills in a fulfilling role.

Overview

4
4
years of professional experience

Work History

Private Nanny

Rachel Shard
02.2023 - Current
  • Provided developmentally appropriate activities for children.
  • Worked with parents to develop and implement discipline programs to promote positive behaviour.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Supervised children on playground to help develop physical and social skills.

Barista / Customer Service/Food Preparation Worker

Packington Pantry
01.2022 - Current
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Followed exact recipes for mixing and preparing beverage and food items.

Bartender - Weekends Only

Deniliquin Golf Club
03.2021 - 12.2021
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Built relationships with vendors to manage orders and negotiate costs.

Barista / Customer Service

Bronte's Cafe
06.2020 - 11.2021
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Food Server Assistant

Smoko Shak
01.2019 - 01.2020
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Education

Bachelor of Science - Health Promotion and Family, Society and Health

Deakin University, Geelong, VIC
01.2024


  • 2020 Country Education Foundation Scholarship co-funded from Latrobe University


HSC -

Deniliquin High School, Deniliquin, NSW
12.2018

Skills

  • Customer Service
  • Strong Communication
  • Policies and Procedures
  • Problem Solving
  • Adaptability to work in new environments
  • Educational Games
  • Documenting Communications
  • Enrichment Activities
  • Teaching Empathy

Timeline

Private Nanny - Rachel Shard
02.2023 - Current
Barista / Customer Service/Food Preparation Worker - Packington Pantry
01.2022 - Current
Bartender - Weekends Only - Deniliquin Golf Club
03.2021 - 12.2021
Barista / Customer Service - Bronte's Cafe
06.2020 - 11.2021
Food Server Assistant - Smoko Shak
01.2019 - 01.2020
Deakin University - Bachelor of Science, Health Promotion and Family, Society and Health
Deniliquin High School - HSC,
Georgie McCalman