Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Georgie Richards

Melbourne,VICTORIA

Summary

As a dedicated third-year Bachelor of Laws student, I am eager to immerse myself in the legal field and contribute to a dynamic team. My strong work ethic and unwavering passion for law drive me to continually seek opportunities for growth and learning. I possess exceptional administrative skills, enabling me to manage tasks efficiently while maintaining attention to detail. I thrive in collaborative environments, working seamlessly with colleagues and clients alike. I am excited to leverage my skills and enthusiasm to support legal initiatives and pursue my dreams in the legal profession.

Overview

4
4
years of professional experience

Work History

Guest Relations Manager

Hilton
MELBOURNE, 3000
04.2022 - Current
  • Oversee hotel staff, including front desk, housekeeping, and maintenance teams, ensuring smooth daily operations.
  • Training and Development: Train new staff members and conduct ongoing training sessions for existing employees.
  • Financial Management: Handle cash, process payments, and assist with budgeting and financial reporting.
  • Operations Coordination: Manage day-to-day hotel operations, including check-ins and check-outs, room assignments, and scheduling.
  • Guest Services Management: Ensure high levels of guest satisfaction by addressing concerns and resolving issues promptly.

Corporate Sales

Gourmet Brands
Torquay, 3228
01.2021 - Current
  • Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
  • Participated in trade shows, conferences, conventions, and other events related to corporate sales initiatives.
  • Conducted market research to identify new opportunities for corporate sales growth.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.

Front Desk Supervisor

Hilton
3000, VICTORIA
03.2022 - 11.2023
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
  • Processed payments, cashiering duties and credit card transactions accurately.
  • Performed administrative tasks such as filing documents, answering phone calls and emails.
  • Ensured that all safety regulations were followed at all times.
  • Tracked inventory of supplies needed for the front desk area.
  • Reviewed daily reports on occupancy levels, rate of rooms sold and revenue totals.
  • Developed training plans for new hires or existing employees needing additional instruction in certain areas.
  • Created weekly schedules for front desk staff according to business needs.
  • Implemented strategies for improving customer service standards across the department.

Education

Bachelor of Laws
3rd Year Student
11-2025

High School Diploma -

The Geelong College
Geelong, VIC
12-2020

Skills

  • Hardworking, will always work when needed, and support a team, happy to do long hours to ensure our job is done
  • Passionate
  • Legal Research and Writing: Proficient in conducting thorough legal research using platforms like LexisNexis, and skilled in drafting clear and concise legal documents
  • Client communication: Strong interpersonal skills, with the ability to communicate effectively with clients to facilitate information exchange
  • Time management: Excellent ability to prioritize tasks and manage multiple deadlines in a fast-paced legal environment
  • Attention to Detail: A keen eye for detail, ensuring that all documents are accurate, and free of errors
  • Team collaboration: the ability to work collaboratively within a team, contributing to a positive work environment, and effective case management
  • Problem-Solving Skills: Strong analytical skills to identify issues, and propose effective solutions to support a team

References

References available upon request.

Timeline

Guest Relations Manager

Hilton
04.2022 - Current

Front Desk Supervisor

Hilton
03.2022 - 11.2023

Corporate Sales

Gourmet Brands
01.2021 - Current

Bachelor of Laws

High School Diploma -

The Geelong College

Similar Profiles

CREATE PROFILE
Georgie Richards