I am seeking a permanent or long-term contract in a diverse and exciting role, which is both challenging and rewarding.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills.
Overview
20
20
years of professional experience
Work History
Hobbies / Interests
GAllen Makeup and Hair Artistry
Melbourne, VIC / Dubai
02.2014 - Current
Professional makeup and hair artist specializing in editorial, beauty, fashion catwalk and TV commercials
Long standing clients include Dubai agencies such as Bareface, MMG and Goodstills
Featured in publications such as Vogue Italia, Harpers Bazaar Interiors, Ahlan Arabia, Flawless Magazine, Cosmopolitan Magazine.
Receptionist, Team Coordinator / Administrator
Temporary Assignments
Melbourne, VIC
01.2024 - 05.2024
Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Managed team workload to reach targets for specific tasks.
Built strong relationships with customers through positive attitude and attentive response.
Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
Improved team collaboration with regular meetings, progress updates, and transparent communication.
Front of house Receptionist and Office Administrator
United Petroleum Head Office
Melbourne, VIC
03.2022 - 11.2023
Management of exceptionally busy and high end front of house Receptionist of 2 work stations
Office administration and upkeep of 3 level office supplies and coordination
Team building
Liaising with external Stakeholders, franchisees and staff
Meeting room coordination, bookings and maintenance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Responded to inquiries from callers seeking information.
Front Desk Manager / Executive Assistant
United Co.
Melbourne, VIC
06.2019 - 12.2021
Management of exceptionally busy Front of house
Senior Manager to 3 casual Reception employees
Personal assistance to United Co Members and Head Office
Diary and email management
Assist with function coordination, events and catering
Management of members accounts, invoicing, payments, profile upkeep
Retail sales of membership bookings
Maintaining the high standards of 8 meeting rooms for Board members and Guests
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Entered and updated sensitive customer information during check-ins and room changes.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
Managed front desk maintenance of client records and lab data.
Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
Office Manager
C&J Energy Services
United Arab Emirates, Dubai
02.2012 - 10.2015
Responsible for the management of and renewal of third party vendors / contracts
Responsible for the upkeep of C&J facilities management across the MENA region
Documentation of weekly management meetings
Travel bookings and supporting visa applications, both regionally and Globally
Supporting Human Resources with new hire pre-hiring documents and on-boarding preparation
Managing the employee population personnel file and holiday leave
Responsible for front of house activities.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed office operations while scheduling appointments for department managers.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
Executive Assistant to Sun Microsystems General Manager, Middle East / Executive Assistant to Oracle Hardware Vice President for MENA
Sun Microsystems (merged with Oracle in December 2010)
United Arab Emirates, Dubai
10.2008 - 11.2011
Management of calendar and email accounts
Management of all travel arrangements
Creation of Power point presentations for meetings
Arrange meetings / functions / conferences within the Middle East & Emerging Markets
Management of various tasks such as accounts and reservations
Expense reporting and management.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Screened calls and emails and responded accordingly to support executive correspondence.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Office Manager, Front of House Receptionist & Coordinator
Mariana Hardwick
07.2004 - 08.2008
Education
Victorian Certificate Of Education - VCE
Eumemmerring Secondary College, Hallam Campus
Melbourne, VIC
12.1998
Skills
Excellent client & customer relations
Excellent team working skills
Exceptional communication skills
High presentation
Proficient in the use of administration software: Word, Excel, Power point, Core, Indigo, Xero, Teams
Employment Status
Available to commence employment immediately
References
Iain Jardin, +61 428 741 173, Oracle Corporation Australia Pty Ltd, Senior Director, Systems Sales Consulting, JAPAC
Peter Hunt, +971 439 094 449, Oracle, Dubai UAE, Sales Director, Hardware Division, Southern and Eastern Europe+
Timeline
Receptionist, Team Coordinator / Administrator
Temporary Assignments
01.2024 - 05.2024
Front of house Receptionist and Office Administrator
United Petroleum Head Office
03.2022 - 11.2023
Front Desk Manager / Executive Assistant
United Co.
06.2019 - 12.2021
Hobbies / Interests
GAllen Makeup and Hair Artistry
02.2014 - Current
Office Manager
C&J Energy Services
02.2012 - 10.2015
Executive Assistant to Sun Microsystems General Manager, Middle East / Executive Assistant to Oracle Hardware Vice President for MENA
Sun Microsystems (merged with Oracle in December 2010)
10.2008 - 11.2011
Office Manager, Front of House Receptionist & Coordinator