Georgina Farquharson

• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Introduced new technologies to optimize operational efficiency and improve overall customer experience.
• Coordinated staffing schedules, optimizing resource allocation for peak periods without compromising service quality.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.

• Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
• Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits-checks.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Raised property accuracy and accountability by creating new automated tracking method through company drivers.
• Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.

Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and payment problems.
• Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Improved supply chain efficiency by implementing new software and monitoring systems.
• Coordinated cross-functional teams to execute complex logistics projects on time and within budget.
• Prepared timely rate estimates and strategic bid packages.
• Reduced transportation costs through strategic route planning and carrier negotiations.
• Reviewed pricing structures and conducted negotiations to obtain favourable rates and conditions.
• Generated monthly performance reports to track and analyse booking trends.
• Developed strategies to optimize utilization of available resources.
• Devised routing plans and schedules to facilitate safe and timely ETA’s.
• Studied data to identify trends and patterns in transportation activity.
• Coordinated dispatching of 10 drivers to accomplish daily booking requirements.
• Implemented a proactive approach to demand forecasting, enabling better resource allocation planning and reducing stockouts during peak seasons.
• Conducted regular audits on safety practices within the facility, resulting in improved compliance rates and reduced incidents of workplace injury.
• Coordinated emergency response efforts during unexpected disruptions or delays in the supply chain network-minimizing negative impacts on customers and maintaining business continuity.
• Fostered a culture of continuous improvement within the logistics team by promoting best practices, encouraging innovation, and providing regular feedback on individual performance..
• Established long-lasting relationships with carriers, vendors, and customers for positive collaboration in the supply chain process.
• Analyzed data trends to forecast demand patterns, enabling proactive adjustments in inventory levels and staffing requirements.
• Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
• Advised logistics management and structures for staffing levels to maintain adequate numbers.
• Promoted brand at industry events and through ongoing networking efforts.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Collaborated with management to identify areas for improvement, implementing strategies to enhance overall restaurant performance.
• Continuously researched industry trends and best practices in hospitality training, ensuring that the restaurant''s programs remained current and effective.
• Built strong relationships with vendors and suppliers, ensuring cost-effective purchasing decisions while maintaining high-quality standards.
• Improved communication between front-of-house and back-of-house teams, leading to increased efficiency during peak service hours.
• Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
• Delivered new employee onboarding and training sessions via one square.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

• Empowered students by fostering a growth mindset approach to learning, instilling confidence in their ability to overcome academic challenges and reach their full potential.
• Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
• Served as a mentor for new Education Support Officers navigating their roles within our school district while providing guidance on best practices related to instructional support services.
• Created customized resources tailored specifically towards unique learner strengths/weaknesses while differentiating content delivery methods accordingly.
• Established effective communication channels between general education teachers, special education staff, and support personnel for improved collaboration in meeting the diverse needs of all learners within our school community.
• Provided one-on-one tutoring for struggling students to improve their academic performance in various subjects.
• Coordinated after-school programs to provide additional academic support and enrichment opportunities for students.
• Participated in ongoing professional development opportunities to stay current with industry trends and research-based practices that promote success amongst all learners.
• Supported classroom management efforts by maintaining a positive and organized learning environment for all students.
• Enhanced student support by implementing targeted intervention strategies and monitoring progress.
• Conducted regular training sessions for staff members on new developments in the field of diabetes care, ensuring up-to-date knowledge and best practices.
• Improved patient outcomes by developing individualized diabetes management plans tailored to specific needs.
• Served as a resource for patients, families, and healthcare providers seeking information on diabetes management strategies or treatment options.
• Utilized continuous glucose monitoring devices for real-time data collection, informing adjustments in treatment plans as needed.
• Identified and applied for grants and acquired alternate funding as needed to support health education programs.