Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Georgina Ferry

Summary

Dedicated and compassionate professional with a strong desire to contribute to the academic and emotional well-being of students as a Student Support Officer.

My previous roles as a nanny have equipped me with exceptional organizational and interpersonal skills. I am adept at creating a supportive and inclusive environment, where the diverse needs of students are acknowledged and addressed. My commitment to fostering positive relationships with students, parents, and educators aligns seamlessly with the responsibilities of an SSO.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Manager

The Nanny Diary
03.2023 - Current
  • Ensuring the business runs smoothly on a day to day basis
  • Responding to all new enquiries
  • Assisting all current families with their ongoing positions
  • Assisting families with new bookings
  • Assisting nannies with filling ongoing positions
  • Assisting families with either casual bookings or ongoing positions
  • Assisting families with finding their perfect nanny
  • Showing support to families with different circumstances
  • Responding to emails on a day to day basis
  • Responding to all urgent enquiries effectively and efficiently
  • Scheduling interviews with new nannies
  • Scheduling interviews and trial shifts with families and nannies
  • Confident working with Google (gmail, docs, calendar etc)
  • Managing social media accounts/pages
  • Improve client retention rates through active communication and problem-solving efforts
  • Effectively dealing with correspondence, complaints and queries
  • Organising all AFL and AFLW creches
  • Organising nannies for bookings
  • Effectively communicating with the Finance Manager

Private Nanny

Morgan Family
09.2021 - Current
  • Provide care for three children, ages 3yrB, 7yrB & 9yrG
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Established clear expectations for behaviour, setting boundaries to create a respectful atmosphere within the home.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Prepare, cook and serve homemade meals for lunch and dinner
  • Prepare, cook and serve lunchbox friendly snacks
  • Provide a safe play environment.
  • Follow a sleep schedule for all 3 children.
  • Provide strong supervision of all outdoor activities.
  • Use age appropriate games and activities.
  • Establish emotional support by interacting with activities and playtime.
  • Daily shop at supermarket for home food supplies.
  • Complete all household chores; washing, kitchen cleaning, vacuuming, packing away clean clothes, dishwasher.
  • Organise creative activities and educational games.
  • Complete after school routine; dinner, bath & bed.

Nanny

The Nanny Diary
05.2021 - Current
  • Ability and knowledge of caring for children of all ages.
  • Coordinating all AFL and AFLW creches
  • Establishing emotional support with young children by interacting with activities and playtime.
  • Maintaining safety and supervision at all times.
  • Strong organisation and coordination of activities.
  • Skilled in all aspects of infant care.
  • Knowledge of developmental milestones from Psychology course.
  • Capable of assisting with all homework, from monitoring a completion of key tasks to assistance with problem solving.
  • Provided a child-friendly environment with engagement of educational activities.
  • Promoted good behaviour by using positive reinforcement method.

Nanny

Little Poppins Nannying Agency
07.2018 - 07.2023
  • Ability and knowledge of caring for children of all ages.
  • Establishing emotional support with young children by interacting with activities and playtime.
  • Maintaining safety and supervision at all times.
  • Strong organisation and coordination of activities.
  • Skilled in all aspects of infant care.
  • Knowledge of developmental milestones from Psychology course.
  • Capable of assisting with all homework, from monitoring a completion of key tasks to assistance with problem solving.
  • Provided a child-friendly environment with engagement of educational activities.
  • Promoted good behaviour by using positive reinforcement methods.

Nanny

The Nanny Diary | Reynolds Family
06.2021 - 11.2022
  • Provided care for their son from the age of 1 year old to the age of 2 year old
  • Provided additional care to their older two children
  • Prepared and cooked lunch meals
  • Walks to the playground and local supermarket
  • Provided a very safe play environment
  • Followed a strong sleep schedule
  • Provided strong supervision of outdoor activities
  • Used age appropriate games and activities
  • Established emotional support by interacting with activities and playtime
  • Organised creative activities and educational games

Nanny

The Nanny Diary | Ford Family
07.2021 - 12.2021
  • Provided care for their son from the age of 8 months to the age of 1 year old
  • Provided care for their older child on odd occasions
  • Provided strong infant care
  • Prepared and cooked lunch meals
  • Provided a safe play environment
  • Daily shop at the local supermarket for food supplies
  • Followed a strong sleep schedule
  • Provided strong supervision of outdoor activities
  • Established emotional support by interacting with activities and playtime
  • Organised creative activities and educational games

Front of House Waitress/Barista

Appleseed Cafe
01.2019 - 02.2021
  • Acknowledging customer issues and resolving problems rapidly and efficiently.
  • Effectively communicating with other employees and upper management to ensure complete care of customers.
  • Fulfilment of administrative duties, including completing and filing paperwork, directing phone calls and setting bookings.
  • Following all store safety procedures and policies through the Work Health and Safety Act.
  • Establishing strong business relationships and creating a deadline-driven team.
  • Serving multiple customers simultaneously in a fast-paced environment, effectively using time management.

Autism Mentor

Strathalbyn Counselling Service
10.2019 - 05.2020
  • Establishing emotional support and relationships with autistic children.
  • Developing strong engagement in the community through volunteering for a local service to ensure autistic children are acknowledged.
  • Effectively collaborating exposure to diverse cultures, perspectives and experiences.
  • Successfully built on understanding youth's inclusion in society, as it is important to children with autism who find it difficult to enhance their social skills.
  • Focusing on achieving self-determination, self-efficacy, social support, self-advocacy, self-esteem and self-confidence.
  • Performing a strong structure and safety through the Child Protection Act.
  • Understanding the motivation behind unnecessarily behaviour, triggering the foundations of autism.

Education

Graduate Diploma in Psychology -

University of Adelaide
Adelaide, SA

Bachelor of Criminology -

University of Adelaide
Adelaide, SA
03.2021

Skills

    Time management

    Interpersonal skills

    Professional communication with parents and clients

    Critical thinking

    Problem solving

    Initiative

    Flexibility and reliability

    Patience

    Child development knowledge

    Compassionate

Accomplishments

    Industry Internship- Bachelor of Criminology

    Department of Correctional Services, Offender Rehabilitation Services- Adelaide, SA | August- November 2020 (150 hours)


  • Conducted research and evaluation looking at the efficacy and operation of the Department's offence-focused programs.
  • Data entry using SPSS.
  • Basic analytical function to create clinical feedback.
  • Analysis and reporting of psychometric data.
  • Preparation of a research report focusing on psychometrics.
  • Gained valuable real-life work experience.
  • Opportunity to explore a possible career path.
  • Network with professionals in the field.
  • Further develop and refine skills which allow asking questions, observing and taking risks.

Certification

  • National Police Check
  • Provide Cardiopulmonary Resuscitation- HLTAID001
  • First Aid Response in and Education and Care Setting- HLTAID012
  • RRHAN - EC Certificate
  • DCSI Child Related Employment Screening
  • Providing Responsible Service of Alcohol
  • Achievement in Customer Service and Sales Training attested by Dale Carnegie and Associates

References

References available upon request.

Timeline

Office Manager

The Nanny Diary
03.2023 - Current

Private Nanny

Morgan Family
09.2021 - Current

Nanny

The Nanny Diary | Ford Family
07.2021 - 12.2021

Nanny

The Nanny Diary | Reynolds Family
06.2021 - 11.2022

Nanny

The Nanny Diary
05.2021 - Current

Autism Mentor

Strathalbyn Counselling Service
10.2019 - 05.2020

Front of House Waitress/Barista

Appleseed Cafe
01.2019 - 02.2021

Nanny

Little Poppins Nannying Agency
07.2018 - 07.2023

Graduate Diploma in Psychology -

University of Adelaide

Bachelor of Criminology -

University of Adelaide
Georgina Ferry