Georgina Heron
Clarkson,Australia
Summary
known for my dedication and commitment for delivering high quality results on time with every task i am given, i am a bright and receptive person able to communicate well with people at all levels, i am good at working using my own imitative and i am flexible in my approach to work duties. i have a good sense of humor and a pleasant approach.
passionate and dynamic healthcare professional with a commitment to serving others through best practices and superior care, adept in planning and implementing appropriate and powerful patient care leading to optimal health and wellness.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Agency Worker
hca australia
Perth, Western Australia
03.2024 - Current
- Provided support and assistance to clients with disabilities in their daily activities.
- Assisted in the implementation of individual service plans and goals.
- Maintained accurate records of client interactions and care provided on a daily basis.
- Monitored client progress towards goals outlined in service plans.
- Collaborated with case managers, families, and caregivers to ensure appropriate care was provided to clients.
- Encouraged healthy lifestyle habits such as proper nutrition, exercise, and hygiene practices.
- Promoted physical activity through engaging activities such as sports or outdoor recreation.
Au Pair
Private - Wa
Perth, Australia
03.2024 - Current
- In house aupair
- I have been working as an aupair since arriving in Perth, looking after two energetic boys and assisting with the day to day running of the house.
Agency Worker
Cavalry Healthcare Ltd
Southport, United Kingdom
05.2022 - 03.2024
- Provided support and assistance to clients with disabilities in their daily activities.
- Organized transportation for clients to appointments and recreational activities.
- Assisted in the implementation of individual service plans and goals.
- Monitored client progress towards goals outlined in service plans.
- Collaborated with case managers, families, and caregivers to ensure appropriate care was provided to clients.
- Conducted assessments of client needs to develop new service plans as needed.
- Maintained accurate records of client interactions and care provided on a daily basis.
- Facilitated group activities that enabled socialization among peers.
- Developed strategies to promote independence and self-advocacy among clients.
- Promoted physical activity through engaging activities such as sports or outdoor recreation.
- Encouraged healthy lifestyle habits such as proper nutrition, exercise, and hygiene practices.
- Educated family members about available community resources or programs related to disability services.
- Provided crisis intervention when needed by connecting clients with resources or counseling services.
- Attended training sessions on topics such as first aid certification or communication strategies.
Support Worker
Venturi Healthcare
Southport, United Kingdom
08.2022 - 08.2023
- Working with adults with learning disabilities and mental health, ensuring they receive the necessary services and benefits, communicating with key agencies and service providers, providing personal care, teaching life skills, taking clients on shopping trips, preparing meals, administering medicines, completing essential paperwork, and ensuring the security and safety of the home.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
Support Worker
nhs
Southport, United Kingdom
06.2022 - 08.2022
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
Support Worker
ALTERNATIVE FUTURES GROUP
Southport, United Kingdom
07.2021 - 06.2022
- Ensuring clients receive services and benefits, communicating with key agencies and service providers, providing personal care, teaching life skills, taking clients on shopping trips, preparing meals, administering medicines, completing essential paperwork, and ensuring the security and safety of the home.
- Provided emotional and practical support to vulnerable adults.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Accompanied clients to medical appointments and assisted them with their daily needs.
Health Care Assistant (HCA) Support Worker
Tezlom
Southport, United Kingdom
07.2020 - 08.2021
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Organized medical records for patient care plans and ensured accuracy.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Performed routine tests, such as blood glucose monitoring, height and weight measurements and vision screenings.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Provided comfort measures such as back rubs and positioning of bedridden patients.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Health Care Assistant
Fleetwood Hall Care Home
Southport, United Kingdom
10.2020 - 07.2021
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Prepared beds and equipment for use by healthcare professionals.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Support Worker
Community Integrated Care
Southport, United Kingdom
08.2020 - 10.2020
- Provided emotional and practical support to vulnerable adults.
- Organized leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
Support Worker
Voyage
Derby, United Kingdom
02.2020 - 07.2020
- Provided emotional and practical support to vulnerable adults.
- Assisted clients with personal care, such as showering and dressing.
- Acted as role model for clients by exhibiting positive behaviors.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Maintained and developed community relationships to support various client referrals.
Health Care Support Worker
Serveco
Derby, United Kingdom
08.2019 - 02.2020
- Assisted in patient transfers, utilizing proper body mechanics and safety protocols.
- Performed basic nursing care such as checking vital signs and recording data.
- Assisted in the preparation of meals for patients.
Warehouse Worker
Production Operative
06.2019 - 08.2019
- Organized warehouse space for efficient storage of products.
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Monitored temperature and humidity levels in the warehouse environment.
- Ensured safety protocols were followed at all times while operating machinery.
- Assisted customers with product selection inquiries when needed.
- Collaborated closely with other departments on special projects as needed.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Examined packages and goods for damage and notified vendors of replacement needs.
Service Manager-Support Worker
lifeways
, United Kingdom
07.2014 - 07.2019
- Conducted weekly meetings with department staff to discuss health service operations, goals, and progress.
- Assisted senior leadership team in developing long-term objectives for the organization's health services division.
- Monitored the quality of care provided to patients by evaluating medical outcomes.
- Reviewed patient complaints and identified areas needing improvement in order to ensure a positive experience for all patients.
- Analyzed data from surveys to determine customer satisfaction levels with health services provided.
- Collaborated with other departments within the organization to coordinate interdisciplinary approaches to providing comprehensive care for patients.
Support Worker
Future Home Care Ltd
Mansfield, United Kingdom
06.2015 - 12.2015
- Ensuring clients receive services and benefits, communicating with key agencies and service providers, providing personal care, teaching life skills, taking clients on shopping trips, preparing meals, administering medicines, completing essential paperwork, and ensuring the security and safety of the home.
Support Worker
social care solutions
Nottingham, United Kingdom
07.2014 - 05.2015
- Provided emotional and practical support to vulnerable adults.
- Organized leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
Voluntary Worker
Full-Time Parent
Sutton-In-Ashfield
01.2013 - 01.2014
- Assisting with stock rotation and replenishment, sorting through donations, pricing new items, operating the till, and providing assistance during Christmas holidays.
Bar Staff
Full-Time Parent
Cyprus Station
01.2008 - 01.2009
- Serving food and drinks, maintaining cleanliness in the bar and dining areas, and working as part of a team.
Cleaning Assistant
Haverford West, Wales
Wales, United Kingdom
01.2007 - 01.2008
- Cleaning hotel rooms and facilities to a high standard using various materials and equipment.
- Dusted furniture and fixtures in assigned areas.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Stocked supplies such as soap, toilet paper and paper towels.
- Emptied trash cans and disposed of waste materials properly.
- Maintained cleaning equipment in good working condition.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
Bar Staff
Whiskey a Go Go
Skegness, United Kingdom
01.2005 - 01.2006
- Educated customers on various types of wines, beers and spirits available at the bar.
- Provided suggestions for food pairings with different drinks when requested by customers.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Utilized knowledge of cocktails, liquors, wines and beers to suggest items to customers based on their preferences or budget constraints.
- Followed health codes regulations regarding safe handling of food products.
Bar Staff
Romans
Mansfield, United Kingdom
01.2004 - 01.2005
- Provided suggestions for food pairings with different drinks when requested by customers.
- Educated customers on various types of wines, beers and spirits available at the bar.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
- Utilized knowledge of cocktails, liquors, wines and beers to suggest items to customers based on their preferences or budget constraints.
- Ensured that all patrons were served responsibly.
- Checked identification of customers to ensure they met the legal drinking age requirement.
Skills
- Safety awareness
- Household support
- Educational Support
- Homework Assistance
- Meal Preparation
- Cleaning procedures
- Special needs experience
- Shopping experience
- Social Skills Development
- Safety understanding
- Activity Planning
- Personal Hygiene Assistance
- Activities Planning
- Family Support
- Emotional Support
- First Aid
- Early Childhood Education
- Cleaning and sanitation
- Special Needs Care
- Organizational Skills
- Stress Tolerance
- Strong Work Ethic
- Problem-Solving
- Sanitation Procedures
- Active Listening
- Safety Monitoring
- Positive Attitude
- Quick Learner
- Infection Control
Certification
i have completed a nvq in health and social care diplomas level 2 and 3
white card
ndis check
working with children check
national police check
first aid
Languages
English
Professional
References
References available upon request.
Timeline
Agency Worker
hca australia
03.2024 - Current
Au Pair
Private - Wa
03.2024 - Current
Support Worker
Venturi Healthcare
08.2022 - 08.2023
Support Worker
nhs
06.2022 - 08.2022
Agency Worker
Cavalry Healthcare Ltd
05.2022 - 03.2024
Support Worker
ALTERNATIVE FUTURES GROUP
07.2021 - 06.2022
Health Care Assistant
Fleetwood Hall Care Home
10.2020 - 07.2021
Support Worker
Community Integrated Care
08.2020 - 10.2020
Health Care Assistant (HCA) Support Worker
Tezlom
07.2020 - 08.2021
Support Worker
Voyage
02.2020 - 07.2020
Health Care Support Worker
Serveco
08.2019 - 02.2020
Warehouse Worker
Production Operative
06.2019 - 08.2019
Support Worker
Future Home Care Ltd
06.2015 - 12.2015
Service Manager-Support Worker
lifeways
07.2014 - 07.2019
Support Worker
social care solutions
07.2014 - 05.2015
Voluntary Worker
Full-Time Parent
01.2013 - 01.2014
Bar Staff
Full-Time Parent
01.2008 - 01.2009
Cleaning Assistant
Haverford West, Wales
01.2007 - 01.2008
Bar Staff
Whiskey a Go Go
01.2005 - 01.2006
Bar Staff
Romans
01.2004 - 01.2005
i have completed a nvq in health and social care diplomas level 2 and 3
white card
ndis check
working with children check
national police check
first aid
Similar Profiles
Chloe SwiftChloe Swift
Staff Nurse at HCA AustraliaStaff Nurse at HCA Australia
Alexandra HamiltonAlexandra Hamilton
Agency Registered Nurse Operating Rooms at Healthcare Australia (HCA)Agency Registered Nurse Operating Rooms at Healthcare Australia (HCA)
Nebayt WeldegebrealNebayt Weldegebreal
AIN at Healthcare Australia (HCA)AIN at Healthcare Australia (HCA)
Renae NongRenae Nong
Speech Pathology Student Volunteer at Aphasia WASpeech Pathology Student Volunteer at Aphasia WA
Bryant TarunBryant Tarun
Furniture Mover at KTRFurniture Mover at KTR