Georgina Maduka
Heathridge,WA
Summary
Dynamic and compassionate professional with a proven track record at Chorus, enhancing client well-being and independence through personalized support and health monitoring. Reliable and safety-conscious driver, showcasing exceptional route planning and customer service skills. Demonstrated commitment to safety, punctuality, and empathetic client interactions, significantly improving satisfaction and trust. Seeking a bus driver position at Swan Transit to utilize driving experience and commitment to passenger safety.
Overview
2024
2024
years of professional experience
Work History
Support Worker
Chorus
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
DoorDash Delivery Driver
Self Employed Services
02.2022 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Education
11 - Health Care Management
North Metropolitan TAFE
Perth, WA05.1988
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Safe and responsible driving
- Route planning and navigation
- Customer service and communication
- Time management and punctuality
- Vehicle safety checks and maintenance awareness
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary
Timeline
DoorDash Delivery Driver
Self Employed Services
02.2022 - 12.2023
Support Worker
Chorus
11 - Health Care Management
North Metropolitan TAFE
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