Summary
Overview
Work History
Education
Skills
Activities
Personal Information
Timeline
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Georgina Ward

Abbotsford,Australia

Summary

Currently living in Australia from the Uk on a second working holiday visa (417) looking for full time/part time work, either casual or contracted.

Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer-oriented with extensive experience in Administration and Hospitality. Excellent interpersonal communication skills with focus on guest satisfaction with an excellent rapport from patrons in different industries. Motivated and outgoing and thrive in a busy working environment.

Obtain a basic DBS check due to working with children back in the UK.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Go To Outsourcing
01.2022 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Data entry using Microsoft excel and office
  • Developed and updated spreadsheets and databases to track, analyse, and report on performance and government protected files.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.

Receptionist and Administration Assistant

Boots Opticians
10.2018 - 03.2022
  • Greeted incoming visitors and customers professionally.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information and resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained and stored current and accurate medical records for patients.

Forest School Leader

Forest School Families
03.2022 - 08.2022
  • Teaching outdoor skills like fire lighting, whittling, den building, sawing and cooking
  • Interpersonal skills with children and my own creativity were enhanced, along with patience and care.
  • Helped with meal and snack preparation and feeding children.
  • Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
  • Monitored students in large groups of 30-40, handling roll call, group movement and keeping youths and SEN safe outdoors.
  • Fostered student curiosity and interest through creative hands-on activities.

Head Waiter, Bartender

Bromsgrove Pizza Co/ Ollies Eatery
03.2022 - 08.2022
  • Interchangeable skills, Carried out complete opening, closing and shift change duties,
  • Huge team player taking on multitudes of roles for FOH and BOH being responsible for social media promotion and developing menus.
  • Fully trained on bar and also coffee trained.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business, impacting the growth of a new establishment.
  • Trained staff members on use of POS system.
  • Memorised orders, thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

HIGHER EDUCATION/ A-LEVELS -

KING EDWARDS VI COLLEGE, STOURBRIDGE
ENGLAND
05.2021

LOWER EDUCATION/ GCSES -

NORTH BROMSGROVE HIGH SCHOOL
ENGLAND
06.2019

Skills

  • Excellent Communication
  • Problem-Solving
  • Organization and Time Management
  • Customer experience
  • Team work
  • Scheduling

Activities

At the beginning of 2022 I volunteered in an animal shelter in Croatia, this massively broadened my interpersonal skills and self-confidence, it also gave me experience in working with animals, cleaning shelters out, walking and taking care of the animals.

Personal Information

Date of Birth: 11/01/2003

Timeline

Forest School Leader

Forest School Families
03.2022 - 08.2022

Head Waiter, Bartender

Bromsgrove Pizza Co/ Ollies Eatery
03.2022 - 08.2022

Administrative Assistant

Go To Outsourcing
01.2022 - 03.2022

Receptionist and Administration Assistant

Boots Opticians
10.2018 - 03.2022

HIGHER EDUCATION/ A-LEVELS -

KING EDWARDS VI COLLEGE, STOURBRIDGE

LOWER EDUCATION/ GCSES -

NORTH BROMSGROVE HIGH SCHOOL
Georgina Ward