Dedicated Social Worker with comprehensive knowledge of systems theory, attachment theory and trauma-informed care, who provides exceptional professional care and implements appropriate interventions. Passionate about developing and facilitating programs to support women and families and advance change for communities in need. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Family Support Specialist
54 Reasons
06.2023 - Current
Supported vulnerable and disadvantaged families by providing individual, holistic case management for 14 to 18 families.
Conducted outreach to families and other community partners to identify and meet social, emotional, behavioral, cultural, and disability needs.
Provided education about child development stages, parenting techniques, attachment, trauma, and trauma responses to families and young people.
I interviewed clients individually and in families, assessing situations, risks, capacities, strengths, and needs to determine relevant services required to meet their needs.
Liaised with and worked collaboratively with schools, allied health professionals, doctors, NDIS, Centrelink, the Department of Housing, court/legal services, CYMHS, Child Protective Services, and BDVS to support families and children in meeting identified goals and safety needs.
Recognized crisis situation, completed safety planning, and made referrals for emergency and ongoing services, i.e., IFS within the agency or to other agencies when the crisis exceeded scope.
Liaised and worked in collaboration with PCPP, and reported to Child Safety in accordance with legal standards of mandatory reporting.
Demonstrated strong organizational skills in managing case files, preparing reports, and scheduling appointments with clients.
Worked within a Safe & Together model of care when working with victim survivors to identify perpetrator patterns of behaviour, survivor strength, and the safety and welfare of the family.
Social Work Student
54 Reasons
02.2023 - 06.2023
Provided individual, holistic case management supporting vulnerable and disadvantaged clients for an individual caseload of 5 families.
Built rapport with culturally and linguistically diverse clients, and provided culturally sensitive and appropriate support.
Proven ability to develop and implement creative solutions to complex problems..
Promoted community integration by providing extensive physical, emotional, and social support.
Conducted outreach to families and other community partners to identify ways to address social, emotional, and behavioral needs.
Assisted in reporting to child safety in accordance with the legal standards of mandatory reporters.
Completed comprehensive assessments of families to identify needs, and develop and set goals with families.
Visited home environments to help clients develop comprehensive life, technical, and job skills.
Developed rapport to create a safe and trusting environment for care.
Assisted with youth support for clients, including resume assistance and job application.
Provided information and assisted with NDIS applications, and additional funding requests.
Assisted with housing, i.e., advocating for maintenance to be completed, and provided a referral for emergency housing.
Pharmacy Assistant
West End DDS
06.2021 - 06.2023
Greeted the customer and responded to questions with friendly, knowledgeable assistance.
Answered telephones and provided information on order status, store hours, and pharmacy procedures.
Communicated instructions to patients and/or caregivers on the proper use and storage of medication.
Communicated with patients to collect information about prescriptions and medical conditions, or to arrange consultations with pharmacists.
Processed incoming prescription and over-the-counter medication orders by checking deliveries against paperwork, and updating the computer system.
Performed safety checks when dispensing Schedule III medications to optimize patient safety.
Performed inventory management tasks including stocking shelves, receiving shipments, restocking shelves, and ordering supplies when needed.
Performed clerical tasks, such as filing, compiling and maintaining prescription records and composing letters.
Social Work Student
Southern Downs Child Safety
02.2021 - 06.2021
Liaised and built rapport with clients and family members to obtain information key for case planning and management
Supervised family connection time, and transported children to and from family connections.
Attended and recorded minutes for Family Group Meetings (FGM) and staff meetings which were appropriately distributed to relevant parties
Efficiently recorded case notes following telephone and email correspondence and in person meetings
Assisted in assessing parents and children’s strengths and needs in terms of cognitive abilities and physical and emotional needs to determine appropriate interventions
Demonstrated cultural sensitivity, respect, empathy, and professionality when meeting with clients
Assisted the Child Safety Officer by managing outlook calendars and appointments
Assisted with writing affidavits, including gathering information from the ICMS database, drafting, and organizing documents
Accurately updated client profiles on the ICMS databased to ensure a high standard of provision
Education
Social Work
University of Queensland
Brisbane, QLD
06-2023
Skills
Parenting education
Motivational interviewing
Child development
Behavioural assessment
Active listening
Communication
Critical thinking
Advocacy
Certification
Safe & Together Core Training
Complex Care Training
Bringing Up Greater Kids Facilitator Training
Working with Children's check
Timeline
Family Support Specialist
54 Reasons
06.2023 - Current
Social Work Student
54 Reasons
02.2023 - 06.2023
Pharmacy Assistant
West End DDS
06.2021 - 06.2023
Social Work Student
Southern Downs Child Safety
02.2021 - 06.2021
Safe & Together Core Training
Complex Care Training
Bringing Up Greater Kids Facilitator Training
Working with Children's check
Social Work
University of Queensland
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