Georgina Windebank
Thurgoona
Summary
Completed several degrees to refine my strengths and passions. Health related industry knowledge and interpersonal relationships with colleagues and clients are just some areas where I excel. I thrive in team environments, love to be challenged and consider myself to be efficient, proactive and committed team member.
I have worked in very demanding, high pressure sales environments and as an entrepreneur, endured the rollercoaster of operating my own business . Ultimately, I am driven by internal satisfaction to do well in a role and make a difference in healthcare and create optimal experiences for customers/clients.
Overview
26
26
years of professional experience
Work History
The Holistic Sleep Project
Owner And Holistic Sleep Consultant
08.2019 - Current
- Create sleep transformations for babies and toddlers with unique and effective holistic frameworks
- Ensure compliance with Red Nose safety guidelines governing of safe sleep practices and uphold professional standards from Naturopathic association in accordance with industry standards and regulations
- Liaise with high touch point to families ensuring trust, efficiency and optimal results for each case
- Established policies and procedures for the administration of contracts and agreements
- Create, launch and maintain effective social media and marketing content for the business, including email marketing and Facebook and Instagram posts/reels and Lives
- Effectively use Canva program on a daily basis to create social media posts, presentations and marketing flyers. As well as Facebook and Instragram every day to build audience
- Operate third party programs such as Calendly (online booking system), create and manage website via Kajabi platform and Buzzsprout (Podcast platform)
- Create educational and engaging Masterclass presentations through Canva which are then presented to online audiences
- Record and manage own Podcast providing informative sleep and postpartum related topics designed to educate and inform the listener about sleep, nutrition and illustrate transformation stories. This includes interviewing other professionals in their chosen fields (worldwide) who have a holistic perspective
- Work with contractors including editors, virtual assistants and advertising/public relations staff
Naturopath
Olive Health Foods
04.2023 - 07.2023
- Advised customers of optimal formulations for their presenting health conditions
- Significant knowledge of Naturopathic and Nutritional formulations and dispenses these to ensure optimal health outcomes
- Dispenses liquid herbal formations using appropriate measurements and effective doses for each mixture
- Efficiently served customers using the POS operations at the store
- Stocktakes and restocking shelves throughout the store
- Worked and thrived in a team environment
Consulting Naturopath
Thompson's Amcal Pharmacy/Evolve Naturopathy
01.2016 - 05.2017
- Worked as Consulting Naturopath which was positioned within a Pharmacy environment
- When not consulting in own business would answer customer questions on the pharmacy shop floor regarding nutritional and herbal supplemental support for relevant health conditions
- In clinic, supplied comprehensive Naturopathic consults including medical history taking, Live Blood Analyses, Iris and Tongue analysis and treatment plan involving prescribing herbal/nutritional supplements, lifestyle and nutritional recommendations
- Utilized diagnostic tools such as ordering laboratory testing from companies such as Nutripath to accurately identify underlying health issues in patients
- Enhanced clinic reputation with a high level of professional conduct, ethical decision-making, and patient-centred care
- Managed daily operations of a successful naturopathic practice, including scheduling appointments, maintaining records, and handling financial transactions.
- Increased patient compliance with treatment plans by providing ongoing support, resources,and education
- Worked as part of an effective team with members with a variety of employment backgrounds and ages
Area Sales Manager
Health World (Metagenics)
04.2010 - 06.2016
- Successfully reached and exceeded sales targets repeatedly throughout the 6 year working role servicing customers within Melbourne based Naturopathic and alternative medicine clinics as well as well as assigned regional territories covering Albury, Shepparton, Wodonga and Swan Hill and surrounds.
- Excellent relationships with clients across many industries and able to build trusting relationships quickly
- Established strong relationships with key clients and stakeholders, resulting in increased customer retention and satisfaction
- Excelled as senior member of Sales teams meeting all KPI's such as monthly sales goals, seminar number requirements and customer uptake of new products and initiatives
- In Manager's Maternity absence, managed a successful sales team, consistently achieving and exceeding monthly sales targets and the organising of a variety of monthly seminars throughout Melbourne and greater Victoria eg Chiropractic Association seminar, Metagenics seminars
- Presented new product ranges to clients (practitioners of all modalities eg chiropractors, osteopaths, Integrative GP's, Naturopaths and Pharmacists) and also presented Sales presentations to large seminars throughout Melbourne and Victoria
- Enhanced team performance by providing ongoing coaching, training, and mentoring to new sales representatives
Naturopath-Student
Go Vita
02.2008 - 08.2010
- Conducted in-depth consultations to uncover root causes of patients' health concerns while on shop floor leading to prescribing of optimal products
- Developed strong relationships with suppliers to ensure the availability of high-quality supplements for patients
- Created and retained excellent relationships with customers
- Worked effectively and thrived in fast paced team environment
Chiropractic Assistant
Body In Balance
03.2006 - 08.2009
- Answered phones to respond to customer questions, provide information and schedule appointments
- Provided follow up calls to ensure a solid repeat client base
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition
- Conducted regular stock orders and stocktakes of practitioners only products such as Metagenics
- Responsible for opening and closing the practice and following these relevant procedures with efficiency
Sales Assistant
Witchery Fashions
03.1998 - 12.2002
- Handled customer inquiries, complaints, and returns professionally while ensuring a positive experience for all clients
- Processed transactions accurately while maintaining a high level of customer service and retention of these relationships
- Increased sales by building strong customer relationships, providing excellent service and product knowledge
- Advised customers about products and checked internal store system for merchandise at other sites to successfully transfer
- Competent at visual merchandising throughout stores when new stock arrived
- Participated and effectively completed quarterly stock takes and stock control of new stock
- Worked in an effective team environment in home store and when working at other locations would quickly fit in to new team
- Senior team member at home store regularly trained junior staff member and took on all additional managerial responsible when possible eg Weekend Manager
Education
Certificate - Holistic Sleep Consulting Certificate
International Parenting And Maternal Institute
USA03.2019
Bachelor of Science - Naturopathy/Nutritional Medicine
Melbourne College of Natural Medicine
Melbourne, VIC06.2009
Certificate - Certificate in Media Sales
Monash University
Melbourne, VIC06.2002
Bachelor of Communication - Public Relations/Marketing (Double Degree)
Monash University
Melbourne, VIC11.2001
Skills
- Impeccable customer service and relationship building after years working in retail, customer service and sales roles as well as operating my own business for the past 5 years
- Organised and efficient in tasks with a great attention to detail
- Proactively show initiative in identifying and completing tasks required to meet deadlines
- Committed as illustrated by completing 2 double degrees and other educational certificates all the while remaining in the workforce
- Trustworthiness-repeatedly been given roles of in leadership and responsibility over many employment roles
- Excellent team player and thrive in these environments
- Flexibility Working for myself it is necessary to be flexible and accommodating to clients in order to initiate success
- Willing to do all the tasks that are required within the role that are necessary to help the business and team
Accomplishments
-International Business Award (Woman in Health and Wellbeing) at Women Changing the World Award in London, May 2024
-Radio interviews on Victorian regional radio stations discussing my unique sleep framework and London award win. Also, additional articles I have written for press which have been distributed on parenting websites after winning this award.
-Successfully built and run my own business for 5 years. Including creating optimal client results, excellent reputation amongst peers and client referrals.
Women Changing the World Award for Woman in Health and Wellbeing, London May 2024
Woman Changing the World Awards are an International Business Awards across all industries including corporate organisations and non profit organisations. I was nominated for one of the awards and ended up being a Finalist in 4 categories= Woman in Health and Wellbeing, Small Business of the Year, People's Choice-Health and Wellbeing, People's Choice-Business.
Was thrilled and honoured to win the Woman in Health and Wellbeing (Bronze) given all my roles and passion in the Health and Wellbeing space in past 25 years. Honoured to meet Sarah Ferguson, Duchess of York and meet hundreds of powerhouse women excelling in their chosen industries.
Additional Information
My passion is to continue making a difference in peoples lives while working in the health sector and advance my skills in another related area such as compounding formulations. I have had exposure to compounding formulations in the past-Innovative Therapies (Health World) and sold these formulations to practitioners as part of our range.
I am looking for a role with consistency and to be part of a team that is striving to achieve common goals. In addition, to apply and utilise the extensive skills and knowledge I have accrued from various roles over the years.
Timeline
Naturopath
Olive Health Foods
04.2023 - 07.2023
The Holistic Sleep Project
Owner And Holistic Sleep Consultant
08.2019 - Current
Consulting Naturopath
Thompson's Amcal Pharmacy/Evolve Naturopathy
01.2016 - 05.2017
Area Sales Manager
Health World (Metagenics)
04.2010 - 06.2016
Naturopath-Student
Go Vita
02.2008 - 08.2010
Chiropractic Assistant
Body In Balance
03.2006 - 08.2009
Sales Assistant
Witchery Fashions
03.1998 - 12.2002
Certificate - Holistic Sleep Consulting Certificate
International Parenting And Maternal Institute
Bachelor of Science - Naturopathy/Nutritional Medicine
Melbourne College of Natural Medicine
Certificate - Certificate in Media Sales
Monash University
Bachelor of Communication - Public Relations/Marketing (Double Degree)
Monash University
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