Geraldine Bowcock
Randwick
Summary
Experienced Senior Test Analyst / Consultant with over 15 years experience of achieving results across the Financial Services Industry and Government. Diploma in Business Studies (Information Systems Management) and ISTQB Certified. Responsible for writing Test Strategy, Test Summary Reports, Test Plans, Test Schedules across various projects. Responsible for Planning and executing Smoke, System, Integration, Functional, End-to-End, Regression, UAT testing across various Bank, Insurance and Government platforms. Lead and mentor QA’s of up to 8 people both onshore & offshore. Taken on BA tasks when required, analysis, writing acceptance criteria in collaboration with developers, testers and product owners. Extensive Testing Experience on Platforms include Windows, MAC, IBM AIX UNIX, Linux. Registry Systems AS400 (Insure i90), IMIS, CRIS, COGEN, Composer, IRESS. Automation Testing Tools – Selenium Webdriver (Eclipse & intellij), Katalon Studio, TOSCA for composer, QTP, Wraith Comparison Tool, Test Partner, JMeter for performance. Experience with git, JIRA, Confluence and Stash / BitBucket. Strong working knowledge of SQL. Bug Database – JIRA, Azure dev-ops, Zephyr, Mercury Quality Centre, Lotus Notes, Product Studio, Track Record.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Independent Software Test Consultant
Allied Credit
08.2023 - Current
- Develop Test Strategy, Test Plans, Test Cases using Business Requirement and Functional Specification.
- Working with the development team, business analyst, SME’s and Test Leads analysing test requirements, creating, and documenting test and designing effective test processes.
- System, System Integration and regression testing for a Fintech systems project
- API Validation via Postman UI.
- Verify testing via updates to sql server database.
- System, Integration and regression testing for Admin application which manages User registration, roles & permissions
- System, Integration and regression testing for introduction of new product group
- ST and SIT of loan workflow tools FINTECH Introducer and Acceptance online applications
- Rate change, LVR, commission, fee, serviceability and credit impairment validation.
- Testing of validation rules to reflect new parameters and products.
- Test Planning tools used: Azure Dev-ops
- UAT for various projects and support to Business for UAT.
- Customer Strategy and Technology Transport for NSW
- August 2022 – August 2023
Independent Software Test Consultant
ACCC
01.2022 - 08.2022
- Working with the development team, business analyst, SME’s and Test Manager analysing test requirements, creating, and documenting test and designing effective test processes.
- System, Integration and regression for CDR (Consumer Data Rights) program which allows consumers to compare and switch between providers and products.
- API Validation via postman
- System, Integration and regression testing of front end staff portal Dynamics 365 and verifying updates to API
- System, Integration and regression testing for introduction of new API’s
- API Testing of validation rules to reflect new parameters and products.
- ST and SIT of participant portal online CDR application
- Test Planning tools used: Azure Dev-ops
- UAT support to Business for UAT sign-off.
- Led comprehensive testing strategies to ensure software quality and compliance with industry standards.
- Developed and executed test plans, facilitating functional and regression testing across multiple applications.
- Mentored junior testers, enhancing team capabilities through knowledge sharing and best practices implementation.
- Collaborated with cross-functional teams to identify and resolve defects, improving overall product performance.
- Streamlined testing processes by integrating automation tools, resulting in reduced testing cycles and enhanced efficiency.
- Analyzed system requirements to create detailed test cases, ensuring thorough coverage of all functionalities.
- Conducted risk assessments on software releases, providing recommendations for mitigation strategies to stakeholders.
- Spearheaded continuous improvement initiatives within the testing framework, driving increased accuracy in defect detection.
- Validated application functionality through meticulous regression testing after each software update or patch release.
- Streamlined communication between development and QA teams, resulting in improved collaboration and faster issue resolution.
- Contributed to continuous improvement initiatives by analyzing testing processes and recommending enhancements for efficiency gains.
- Reduced project costs by automating repetitive testing tasks through scripting and tool implementation.
- Boosted client satisfaction by conducting thorough user acceptance testing prior to product deployment.
- Ensured compliance with industry standards by performing rigorous security and performance testing on applications.
Independent Software Test Consultant
Metcash
04.2021 - 01.2022
- System, System Integration and regression testing for IGA eCommerce website
- Create Test Strategy, Test Plans, creating test cases on zephyr for jira
- Set up automation framework using Katalon Studio
- Identify test cases for automation and create and maintain automated tests
- MI9 Release testing on ThryveAI platform and IGA eCommerce website
- Completed in-depth usability testing on Shopper Mobile devices.
- Built automated test scripts to handle repetitive software testing work.
- Kept scripts and test cases updated with current requirements.
- Wrote automated test suite for product and provided test coverage analysis.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Carried out tests to identify, report and repair bugs and glitches.
Independent Software Test Consultant
Bluestone Technologies
08.2018 - 04.2021
- System, System Integration and regression testing for an internet banking project (Aussie Home Loans).
- API Validation via SOAP UI for Bankfast to BOSS integration.
- System testing of BOSS front end and verifying updates to sql server database.
- Disaster Recovery testing.
- System testing for various updates e.g. Microsoft patch, firewall upgrade
- System, Integration and regression testing for introduction of new product group to bluestones NZ financial services group.
- ST and SIT of bluelink online application, loan workflow tool and BOSS front end
- Rate change, LVR, commission, fee, serviceability and credit impairment validation.
- Testing of validation rules to reflect new parameters and products.
- System testing for white label changes – branding of letters, reports (ssrs), emails and other boss documentation.
- Test Planning tools used: Azure Dev-ops and JIRA.
- UAT for various projects and support to Business for UAT.
- Developed and executed test plans, facilitating functional and regression testing across multiple applications.
- Reduced project costs by automating repetitive testing tasks through scripting and tool implementation.
- Led comprehensive testing strategies to ensure software quality and compliance with industry standards.
Senior Software Tester
Suncorp Group
05.2009 - 08.2018
- System & integration testing of Asteron Life Insurance online quote app with Integration to underwriting backend system - Life/400 (AS400) and Stellar workflow system.
- System testing on the Stronger Super legislative program including SuperStream and MySuper Projects on Life400 & Composer platforms.
- System, regression, UAT and functional testing on various Composer upgrade projects.
- GIO motor redevelopment project – Testing both web based and COGEN mainframe – GUI, underwriting rules, pricing engine.
- Test Lead / System Tester on DRUPAL & AEM conversion projects for Suncorp Bank, GIO, AAMI, CIL, JCI, Vero.
- Dollar disclosure project & various BAU tasks on COGEN including policy conversion verification.
- Responsible for writing Test Strategy across various projects.
- Drive continuous process improvement for our team and run QA team meetings.
- Onboarding new team members & mentoring junior and graduate roles.
- Working in an agile environment – liaising with Business, Business Analysts & developers.
- Participation in all phases of agile projects i.e. initiation, estimation, elaboration, retrospectives.
- Reviewing of stories for agile projects, writing acceptance criteria, raising bugs in JIRA.
- Utilising Omniture for analytics, data and metrics to support testing approach.
- Browser and mobile compatibility testing using browserstack.
- Identifying areas for test automation, regression testing, system testing, UAT.
- Create and maintain automated smoke and functional AEM component test scripts to support numerous brands on one source code using Java, selenium and run on Alfred.
- Create and maintain automated tests for visual wraith visual comparison tool.
- Maintain JMeter performance tests and run performance tests on Alfred.
- Web service API testing using postman and soap ui.
- Managed time efficiently in order to complete all tasks within deadlines.
- Mentored junior testers, fostering skill development and knowledge sharing within the team.
- Utilized advanced testing tools such as Selenium and JIRA for streamlined project management.
Senior Software Tester
Macquarie Bank
09.2009 - 03.2010
- System and Integration Testing of a range of Macquarie cash products including Cash Management Account, Cash XL ,Term Deposits and Adviser platform.
- Developing Test Strategy, Test Plans, Test Cases using Business Requirement and Functional Specification.
- Liaise with Business Analysts, developers and product owners.
- Test cases recorded in Mercury Quality Centre. Defects reported using JIRA.
- System testing of an Adviser platform which provides advisers with the ability to rebate clients.
- System integration testing of an Adviser platform interfacing with mainframe.
- Batch System Integration Testing & verifying correct updates to mainframe.
- Weekly reporting on test progress for Project Manager.
- Creating Production Verification Test plan and review of Production Release plan.
- Implemented continuous improvement strategies that increased overall testing effectiveness.
- Optimized test cases to maximize success of manual software testing.
Senior Software Tester
Commonwealth Bank Australia
09.2005 - 12.2008
- System testing for Comm-Sec - Maintenance Stream which involved working in an Agile test environment where daily releases are made to the CommSec website.
- System & Integration Testing for Commercial Client Management Project (CommBank).
- Batch System Integration Testing & Online System Testing of CRM Core environment.
- Verifying updates to Oracle 9i database and writing test scripts (sql) to verify test results.
- Verifying updates to a CRIS Mainframe Environment.
- Drive Test Process Improvement within Comm-Sec.
- Integration Testing of a Fix Protocol developed by IRESS interfacing with commsec trading website. Testing trading of equities & options.
- Mentoring of Junior test analysts on the team.
- Liaise with Business Analysts, developers & business.
- Analysing Business Requirements & Test Strategy Planning.
- Creation of and Peer Review of Test Matrices.
- Data set up for test execution.
- Creation of Test Objective Matrices, test scripts and detailed logging of anomalies using Mercury Quality Centre.
- Execution of Automated Test Scripts using Test Partner.
- Management and Delivery of Status Reports to management.
- Production Verification Testing
- Collaborated with cross-functional teams to identify and resolve software defects promptly.
Senior Software Tester
ING Australia
01.2008 - 11.2008
- System testing of a large Wrap Trading System developed by SS&C. Testing equity & managed funds trading.
- System Integration Testing of Gatekeeper (VB6), a registry system running on IBM AIX Unix and interfacing to a SUITE modelling system developed by SS&C.
- Testing of new platform which provides investors with an actively managed portfolio containing Superannuation, Pension, Direct Shares, Managed & Self Managed Investments.
- Developed Test Strategy, Test Plans, Test Specifications and Test Cases using Business Requirements and Functional Specifications.
- Test cases written & defects raised using Mercury Quality Centre.
- Issued Daily Progress updates and Test Summary Reports for Senior Management in the absence of Team Lead.
- Liaise with Product owners, Business Analysts and development teams as part of test requirement analysis, planning and test execution.
- Detailed logging of anomalies found and effectively communicated to PM and product owners.
- Collaborated with cross-functional teams to identify and resolve software defects promptly.
Education
Certificate - Test Team Leadership
Planit
Sydney01.2015
Certificate - Agile Testing
Softed
Sydney01.2012
Certificate - Information Technology
Dublin City University
Dublin Ireland01.1997
Diploma - Business Studies (Information Systems Management)
Institute of Technology, Tralee
Tralee, Co. Kerry01.1995
Skills
- Test strategy development
- Test case design
- Test coverage analysis
- Test process improvement
- Functional testing expertise
- User acceptance testing
- API testing experience
- Cross-browser testing
- Mobile application testing
- Regression testing techniques
- Integration testing
- Requirements analysis
- Defect tracking
- Agile methodology
- Functional testing
Certification
- Certificate in Information Technology Dublin City University, Dublin 9 (1997)
- Certificate in Agile Testing, Softed, Sydney (2012)
- Certificate in Test Team Leadership, Planit, Sydney (2015)
- ITIL Certified (2020)
Timeline
Independent Software Test Consultant
Allied Credit
08.2023 - Current
Independent Software Test Consultant
ACCC
01.2022 - 08.2022
Independent Software Test Consultant
Metcash
04.2021 - 01.2022
Independent Software Test Consultant
Bluestone Technologies
08.2018 - 04.2021
Senior Software Tester
Macquarie Bank
09.2009 - 03.2010
Senior Software Tester
Suncorp Group
05.2009 - 08.2018
Senior Software Tester
ING Australia
01.2008 - 11.2008
Senior Software Tester
Commonwealth Bank Australia
09.2005 - 12.2008
Diploma - Business Studies (Information Systems Management)
Institute of Technology, Tralee
Certificate - Test Team Leadership
Planit
Certificate - Agile Testing
Softed
Certificate - Information Technology
Dublin City University