Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Geraldine Byrnes

Myrtleford,VIC

Summary

Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Job Title brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Motivated Job Title offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Hardworking Deli Clerk with Number years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Well-organized Job Title skilled at providing customers with accurate and quick service. Offering Number years of experience in customer service, preparing Type food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.

Overview

14
14
years of professional experience

Work History

Deli

Coles Supermarket
11.2022 - Current
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Planned work for deli team to optimize coverage for busy periods.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Operated Type and Type kitchen gadgets to prepare meats, vegetables and condiments for service.

Food Service Team Member

Ruby’s Takeaway
11.2016 - 10.2022
  • Received orders from customers and input into order management system.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Prepared food orders to support waitstaff and other team members.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Limited portion sizes and used garnishes to control food costs.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Integrated service and team management strategies to boost business profits.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Cooked batches of food according to standard recipes.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Created appealing food arrangements for party trays and specialized orders.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Observed customer purchases in line and differentiated between standard portions.

Food and Beverage Server

Hieners Bakery
11.2008 - 12.2018
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.

Education

Year 10

Catholic Regional College
Melton
1986

Skills

  • Food Preparation and Safety
  • Rotation Procedures
  • Food Safety Standards
  • Cleaning and Sanitizing
  • Preparing Food Items
  • Proper Storage Procedures
  • Register Operations
  • Ordering Procedures
  • Stocking and Replenishing
  • Cash Register Operation
  • Accurate Money Handling
  • Proper Waste Disposal
  • Equipment Safety
  • Weights and Measurements
  • Stocking of Food Cases
  • Proper Food Handling
  • Hospitality Service Expertise
  • Product Knowledge
  • Equipment Use
  • Product Recommendations
  • Food and Beverage Service
  • Effective Customer Communication
  • Health and Safety Standards
  • Customer Service
  • Interactive Communication Skills
  • Equipment Monitoring
  • Quality Inspections
  • Salad Preparation
  • Cleanliness and Sanitation
  • Cross-Selling Products and Services
  • Employee Training and Supervision
  • Espresso and Tea Beverage Service
  • Organization and Time Management
  • Catering Events
  • Special Orders and Dietary Restrictions
  • Commercial Equipment Maintenance
  • Workstation Setup and Breakdown
  • Managing Orders and Deliveries
  • Upselling

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.

Timeline

Deli

Coles Supermarket
11.2022 - Current

Food Service Team Member

Ruby’s Takeaway
11.2016 - 10.2022

Food and Beverage Server

Hieners Bakery
11.2008 - 12.2018

Year 10

Catholic Regional College

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Geraldine Byrnes