Geraldine Delgado Carrascal
Sydney
Summary
Dynamic professional with a friendly demeanor and a proactive mindset, experienced in operations and project management at Teleperformance. Proven track record in enhancing team productivity and achieving high customer satisfaction through effective communication and attention to detail. Skilled in meeting planning and fostering collaboration among team members.
Overview
3
3
years of professional experience
Work History
French polisher
Pigmentum
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Warehouse Worker
Chef Fresh
06.2023 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Team Leader - Project Management
09.2022 - 05.2023
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Supervisor of Operations
Teleperformance
10.2021 - 07.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Certificate IV - Project Management
Berkeley Business Institute
12-2025
Associate's Degree - Industrial Engineering
UFPS
COLOMBIA06-2023
Technology - Industrial Process
UFPS
Colombia09-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Information confidentiality
- Meeting planning
- Schedule & calendar planning
- proactive mindset
spanish
native language
Languages
English
Professional Working
Timeline
French polisher
Pigmentum
05.2024 - Current
Warehouse Worker
Chef Fresh
06.2023 - 05.2024
Team Leader - Project Management
09.2022 - 05.2023
Supervisor of Operations
Teleperformance
10.2021 - 07.2022
Certificate IV - Project Management
Berkeley Business Institute
Associate's Degree - Industrial Engineering
UFPS
Technology - Industrial Process
UFPS
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