Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geraldine Fraser

Darwin,NT

Summary


Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Reliable and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives.


Industrious and committed with skills for multitasking and managing time well. Hardworking and passionate with strong organizational skills eager to secure a position that will enable growth and to help team achieve company goals.



Overview

20
20
years of professional experience

Work History

Support Worker

MSJ
11.2022 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Created, prepared, and delivered reports to various departments.

Street Sweeper Operator

Swifters Cleaning Services
02.2015 - 08.2016
  • Enhanced city cleanliness by operating street sweeping equipment efficiently and effectively.
  • Reduced debris buildup by conducting regular street sweeping operations on assigned routes.
  • Maintained safe driving practices while operating heavy machinery, ensuring public safety and minimizing accidents.
  • Contributed to a cleaner urban environment through diligent removal of trash, leaves, and other debris from streets.
  • Communicated effectively with supervisors regarding equipment issues, route adjustments, or other relevant information to ensure smooth operations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Parks and Wildlife Ranger

Northern Territory Government
06.2008 - 02.2011
  • Enhanced visitor experience by providing informative and engaging guided tours of the park.
  • Preserved natural resources by implementing sustainable practices and monitoring wildlife habitats.
  • Collaborated with other rangers to develop effective patrol strategies, ensuring overall park safety and security.
  • Conducted thorough trail maintenance to ensure accessibility for all visitors while minimizing environmental impact.
  • Performed regular facility inspections to maintain compliance with safety regulations and identify areas for improvement or repair.
  • Maintained detailed records of daily activities, incidents, and observations.
  • Enforced park rules and regulations fairly and consistently, educating visitors about responsible recreation practices when necessary.
  • Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
  • Attended meetings and training sessions and reviewed publications to become and remain current on principles, practices and new developments.
  • Operated and maintained vehicles, tools and equipment to perform enforcement, patrol, construction and maintenance duties.
  • Communicated through multi-frequency radio and obtained and transmitted information in field to dispatch other staff.
  • Performed facilities and structure construction and maintenance to conserve grounds and environment.
  • Controlling weeds/ Maintain parks/Quad bike riding
  • Shooting Patrol/Travelling around
  • Office duties

Traffic Controller

Advanced Traffic Control
04.2006 - 04.2008
  • Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
  • Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
  • Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
  • Communicated with team members using hand signals and radios.
  • Assembled signs and cones to direct traffic through construction sites.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
  • Stood for 8 hours with "Stop/Slow" paddle directing traffic.

Utility Worker

Enrous Support Services
03.2004 - 08.2006
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.


Education

License (HR) Heavy Ridge Drivers License

Certificate 2 & 3 in Conservation Land Management

Charles Darwin University
Casuarina, NT
11.2011

Skills

  • Problem-solving abilities
  • Effective communication
  • Interpersonal skills
  • Confidentiality and privacy
  • Decision-making
  • Time management
  • Cultural sensitivity
  • Team collaboration
  • Empathy and understanding
  • Organizational skills
  • Heavy Machinery Operation
  • Traffic Control
  • Teamwork and Collaboration
  • Attention to Detail

Timeline

Support Worker

MSJ
11.2022 - Current

Street Sweeper Operator

Swifters Cleaning Services
02.2015 - 08.2016

Parks and Wildlife Ranger

Northern Territory Government
06.2008 - 02.2011

Traffic Controller

Advanced Traffic Control
04.2006 - 04.2008

Utility Worker

Enrous Support Services
03.2004 - 08.2006

License (HR) Heavy Ridge Drivers License

Certificate 2 & 3 in Conservation Land Management

Charles Darwin University

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Geraldine Fraser