Geraldine Ng
TELARAH,NSW
Summary
Aged Care and Disability Support Worker with 6 years of experience providing personalised holistic care to all clients.
Seeking a challenging position to leverage and utilise my nursing skills to provide a sustainable in home living for clients living with a disability or the ageing population.
Overview
6
6
years of professional experience
Work History
Aboriginal Health Worker (Aged Care)
Awabakal Medical
Maitland, NSW
06.2023 - Current
- Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
- Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.
- Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
- Educated patients on proper medication administration techniques, reducing instances of adverse reactions or complications related to medication misuse.
Disability Support Worker
Hire Up Disability Services
Sydney, NSW
04.2018 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Disability and Aged Care Support Worker
Eagleton Ridge Disability Services
Raymond Terrace, NSW
06.2022 - 10.2022
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Customer Service Representative
St John Ambulance
Burwood, NSW
01.2021 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Diploma in Nursing (Division 2) - Nursing
Careers Australia
Sydney, NSW11.2015
Certificate III in Aged Care - Aged Care
TAFE NSW
Loftus, NSW11.2013
Skills
- Mobility Support
- Communicating with Patient Families
- Social Support
- Health Monitoring
- Supporting Daily Living Needs
- Household Chores
- Grocery Shopping
- Home Healthcare
- Personal Grooming
- Personal Care Assistance
- Taking Vital Signs
- Emotional Support
- Community Service Programs
- Patient Toileting
- Medicine Administration
- Client Support
Timeline
Aboriginal Health Worker (Aged Care)
Awabakal Medical
06.2023 - Current
Disability and Aged Care Support Worker
Eagleton Ridge Disability Services
06.2022 - 10.2022
Customer Service Representative
St John Ambulance
01.2021 - 11.2022
Disability Support Worker
Hire Up Disability Services
04.2018 - Current
Diploma in Nursing (Division 2) - Nursing
Careers Australia
Certificate III in Aged Care - Aged Care
TAFE NSW