Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geraldine Ng

TELARAH,NSW

Summary

Aged Care and Disability Support Worker with 6 years of experience providing personalised holistic care to all clients.

Seeking a challenging position to leverage and utilise my nursing skills to provide a sustainable in home living for clients living with a disability or the ageing population.

Overview

6
6
years of professional experience

Work History

Aboriginal Health Worker (Aged Care)

Awabakal Medical
06.2023 - Current
  • Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
  • Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.
  • Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
  • Educated patients on proper medication administration techniques, reducing instances of adverse reactions or complications related to medication misuse.

Disability Support Worker

Hire Up Disability Services
04.2018 - Current
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.

Disability and Aged Care Support Worker

Eagleton Ridge Disability Services
06.2022 - 10.2022
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.

Customer Service Representative

St John Ambulance
01.2021 - 11.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Diploma in Nursing (Division 2) - Nursing

Careers Australia
Sydney, NSW
11.2015

Certificate III in Aged Care - Aged Care

TAFE NSW
Loftus, NSW
11.2013

Skills

  • Mobility Support
  • Communicating with Patient Families
  • Social Support
  • Health Monitoring
  • Supporting Daily Living Needs
  • Household Chores
  • Grocery Shopping
  • Home Healthcare
  • Personal Grooming
  • Personal Care Assistance
  • Taking Vital Signs
  • Emotional Support
  • Community Service Programs
  • Patient Toileting
  • Medicine Administration
  • Client Support

Timeline

Aboriginal Health Worker (Aged Care)

Awabakal Medical
06.2023 - Current

Disability and Aged Care Support Worker

Eagleton Ridge Disability Services
06.2022 - 10.2022

Customer Service Representative

St John Ambulance
01.2021 - 11.2022

Disability Support Worker

Hire Up Disability Services
04.2018 - Current

Diploma in Nursing (Division 2) - Nursing

Careers Australia

Certificate III in Aged Care - Aged Care

TAFE NSW

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