Geraldine Desiree Raguine
Summary
Motivated to learn, grow and excel. Passionate individual with strong organisational skills and a co-operative team player with outgoing, positive outlook. Driven to maintain customer satisfaction and contribute to company success.
Overview
8
8
years of professional experience
Work History
Sales Associate/Retail Sales Key Holder
Fossil
11.2018 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Offered assistance to customers needs while maintaining current knowledge of consumer preferences and personalised solutions.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Opened and entered inventory boxes and restocked shelves.
- Organised shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Dental Assistant
Redfern Dentistry
05.2023 - 12.2023
- Performed general chair-side duties for general dentistry.
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Simple laboratory tasks, such as pouring up models
- Scheduled, rescheduled and cancelled appointments for dental patients.
Dental Assistant
Jordan Springs Dental Care
05.2020 - 07.2022
- Performed general chair-side duties for general dentistry.
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Scheduled, rescheduled and cancelled appointments for dental patients.
Dental Assistant
AB Dental
02.2020 - 10.2020
- Provide temporarily assistance to various dental clinics across Sydney
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry.
Dental Assistant
Penrith Dental Clinic
04.2019 - 05.2020
- Cleaned and sanitised dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry.
Food Attendant
VenuesLive
11.2018 - Current
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed sales transactions using POS system.
Customer Support Representative
Cruise 1st
09.2018 - 10.2018
- Connected with customers to address questions and resolve issues through phone and email.
- Resolving amendments to customer travel bookings.
Crew Member
McDonald's
03.2016 - 09.2018
- Accurately taking and preparing customer orders
- Provided excellent customer service by greeting customers and accurately taking and customer orders through front-counter and drive-thru.
- Operated cash register to process customer payments.
- Brewed and served coffee and tea according to company standards.
Showbag Attendant
Sydney Royal Easter Show
03.2018 - 04.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs- weekends, nights and public holiday shifts.
Christmas Casual Retail Assistant
Factorie
11.2017 - 12.2017
- Kept merchandise organised with regular recovery work.
- Delivered outstanding service to customers to help locate items and provide personalised solution to customers.
Education
Certificate III In Dental Assisting -
TAFE
Penrith06.2019
Diploma of Travel - Tourism Management
TAFE
Blacktown, NSW07.2018
Certificate III In Travel -
TAFE
Penrith, NSW06.2017
Certificate III In Business Administration -
Nepean Community College
Penrith, NSW04.2016
Skills
- Royal Institute for Deaf and Blind Children, 14 October 2019
- The Benevolent Society ‘Cooking for 1 or 2’, October-November 2018
- McDonald's McHappy Day, October 2017
- Cancer Council ‘Relay for Life’, October 2017
Referees
Vaidehi Bhojane, Practice Manager
Jordan Springs Dental Care
Contact: 0429 947 552
Brooklyn Fulton, Assistant Store Manager
Fossil Parramatta
Contact: 0448 602 296
Timeline
Dental Assistant
Redfern Dentistry
05.2023 - 12.2023
Dental Assistant
Jordan Springs Dental Care
05.2020 - 07.2022
Dental Assistant
AB Dental
02.2020 - 10.2020
Dental Assistant
Penrith Dental Clinic
04.2019 - 05.2020
Sales Associate/Retail Sales Key Holder
Fossil
11.2018 - Current
Food Attendant
VenuesLive
11.2018 - Current
Customer Support Representative
Cruise 1st
09.2018 - 10.2018
Showbag Attendant
Sydney Royal Easter Show
03.2018 - 04.2018
Christmas Casual Retail Assistant
Factorie
11.2017 - 12.2017
Crew Member
McDonald's
03.2016 - 09.2018
Certificate III In Dental Assisting -
TAFE
Diploma of Travel - Tourism Management
TAFE
Certificate III In Travel -
TAFE
Certificate III In Business Administration -
Nepean Community College
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