Detail-oriented Inventory Control Officer with proven skills in inventory accuracy, ERP systems, and process improvement. Committed to enhancing operational efficiency and ensuring compliance across multiple warehouse locations.
Overview
5
5
years of professional experience
Work History
Stock Control & inventory Officer
Reward Hospitality
Gold Coast, QLD
04.2024 - Current
Investigate stock discrepancies and fulfillment errors, coordinating with internal teams to resolve root causes.
Conduct regular audits, and reconcile physical inventory with system records, posting final stocktake results.
Review and correct transfer errors across 15 warehouses nationwide, ensuring accurate stock movements in PRONTO.
Coordinate and manage regular stock counts across stores and 3PL warehouse locations.
Oversee and coordinate the disposal of dangerous goods (DG) from the warehouse in compliance with safety and regulatory standards.
Advanced user of Microsoft Excel and PRONTO ERP system for inventory tracking, reporting, and audit management.
Administration Officer – Warehouse Operations
Reward Hospitality
Gold Coast, QLD
04.2024 - 08.2024
Coordinated urgent and high-priority dispatches across multiple warehouse locations, ensuring timely and accurate order fulfillment.
Managed and tracked inter-warehouse transfers nationwide, maintaining visibility and control over stock movements.
Acted as the primary point of contact for warehouse-related inquiries, providing prompt and effective support to internal teams and external stakeholders.
Delivered professional front-desk service, assisting walk-in customers with order pickups, and ensuring a positive customer experience.
Scheduled and distributed order batches every 20 minutes to relevant warehouse departments, supporting efficient workflow and order processing.
Assistant Manager / Shift Leader
Guzman & Gomez
Burleigh Heads, QLD
12.2020 - 08.2023
Supervised and motivated teams of up to 17 staff members, ensuring smooth and efficient shift operations.
Oversaw cash handling procedures, including register balancing, and resolution of cash discrepancies.
Trained and onboarded new team members, providing continuous coaching and performance feedback.
Resolved customer concerns with professionalism and efficiency, maintaining high service standards.
Supported daily operational tasks, including inventory checks, staff scheduling, and compliance with food safety protocols.
Education
Bachelor of International Business -
Uniempresarial - University De La Camara De Comerc
Bogota - Colombia
06-2023
Some College (No Degree) - • Advanced Diploma of Leadership and Management
Australian Pacific College
Gold Coast
05-2020
Some College (No Degree) - • Certificate of Marketing And Communication
International House
Sydney
Skills
Inventory accuracy and reconciliation
ERP and data systems proficiency
Process improvement and problem solving
Loss prevention and compliance
Team leadership and training
Communication and collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Stock Control & inventory Officer
Reward Hospitality
04.2024 - Current
Administration Officer – Warehouse Operations
Reward Hospitality
04.2024 - 08.2024
Assistant Manager / Shift Leader
Guzman & Gomez
12.2020 - 08.2023
Bachelor of International Business -
Uniempresarial - University De La Camara De Comerc
Some College (No Degree) - • Advanced Diploma of Leadership and Management
Australian Pacific College
Some College (No Degree) - • Certificate of Marketing And Communication