Gerard Boudib
North Parramatta
Summary
I am a reliable and customer-focused individual with hands-on experience in customer service and retail roles. I provide high quality service, handling customer inquiries, and maintaining a professional environment. Strong ability to work in a fast-paced setting, meet KPIs, and navigate multiple systems to deliver efficient solutions. I am eager to leverage my customer service expertise in a dynamic banking role and grow within the financial sector.
Overview
4
4
years of professional experience
Work History
Retail Assistant
DAVID JONES
10.2022 - 12.2024
- Provided outstanding customer service by assisting customers with inquiries and purchases, ensuring a seamless shopping experience.
- Navigated multiple POS systems and handled transactions efficiently.
- Maintained product knowledge to provide tailored recommendations, enhancing customer satisfaction.
- Managed stock levels and collaborated with team members to meet sales targets and KPIs.
Customer Service
SAM'S ITALIAN RESTAURANT
10.2020 - 10.2022
- Delivered high-level customer service by taking orders and addressing customer needs professionally.
- Handled multiple customer requests simultaneously while keeping attention to detail.
- Kept a clean and organised service area, which led to an efficient and professional dining environment.
- Worked in a high-pressure environment, managing orders accurately and fast.
Education
Bachelor of Occupational Therapy -
University of Notre Dame
03.2025
Maronite College of The Holy Family
01.2024
Marist Brother College
01.2022
Skills
- Strong communication and interpersonal skills
- Ability to handle high-volume inquiries
- Experience in KPI-driven workplaces
- Can navigating multiple systems
- Detail-oriented
- Team player
Accomplishments
- Gold Award Academic Achievement, 10
- Rydalmere Football Club captain, 2023
- Soccer Grand finalists, 2022
- Piano Grade 5
- HSC High Achiever
Timeline
Retail Assistant
DAVID JONES
10.2022 - 12.2024
Customer Service
SAM'S ITALIAN RESTAURANT
10.2020 - 10.2022
Marist Brother College
Bachelor of Occupational Therapy -
University of Notre Dame
Maronite College of The Holy Family
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