Gerard Boudib
North Parramatta
Summary
I am a reliable and customer-focused individual with hands-on experience in customer service and retail roles. I provide high quality service, handling customer inquiries, and maintaining a professional environment. Strong ability to work in a fast-paced setting, meet KPIs, and navigate multiple systems to deliver efficient solutions. I am eager to leverage my customer service expertise in a dynamic banking role and grow within the financial sector.
Overview
4
4
years of professional experience
Work History
Retail Assistant
DAVID JONES
10.2022 - 12.2024
- Provided outstanding customer service by assisting customers with inquiries and purchases, ensuring a seamless shopping experience.
- Navigated multiple POS systems and handled transactions efficiently.
- Maintained product knowledge to provide tailored recommendations, enhancing customer satisfaction.
- Managed stock levels and collaborated with team members to meet sales targets and KPIs.
Customer Service
SAM'S ITALIAN RESTAURANT
10.2020 - 10.2022
- Delivered high-level customer service by taking orders and addressing customer needs professionally.
- Handled multiple customer requests simultaneously while keeping attention to detail.
- Kept a clean and organised service area, which led to an efficient and professional dining environment.
- Worked in a high-pressure environment, managing orders accurately and fast.
Education
Bachelor of Occupational Therapy -
University of Notre Dame
03.2025
Maronite College of The Holy Family
01.2024
Marist Brother College
01.2022
Skills
- Strong communication and interpersonal skills
- Ability to handle high-volume inquiries
- Experience in KPI-driven workplaces
- Can navigating multiple systems
- Detail-oriented
- Team player
Accomplishments
- Gold Award Academic Achievement, 10
- Rydalmere Football Club captain, 2023
- Soccer Grand finalists, 2022
- Piano Grade 5
- HSC High Achiever
Timeline
Retail Assistant
DAVID JONES
10.2022 - 12.2024
Customer Service
SAM'S ITALIAN RESTAURANT
10.2020 - 10.2022
Marist Brother College
Bachelor of Occupational Therapy -
University of Notre Dame
Maronite College of The Holy Family
Similar Profiles
Abbey BarlowAbbey Barlow
Events Assistant (Work Experience) at David JonesEvents Assistant (Work Experience) at David Jones
Nathalia VasquesNathalia Vasques
Beauty Consultant at David JonesBeauty Consultant at David Jones
Daniel LunnDaniel Lunn
Store Manager at David JonesStore Manager at David Jones