Gerard Thomas
Perth,Australia
Summary
IT and program delivery leader with a robust track record in managing complex, multi-disciplinary projects within healthcare and government sectors. Expertise in strengthening project governance and leading cross-functional teams through critical technology uplift initiatives, ensuring alignment with organizational objectives and patient-centered care.
Overview
20
20
years of professional experience
Work History
Director Strategy and Enablement
LOTTERYWEST
Perth, WA
04.2023 - Current
- Lead strategic and operational delivery across Technology Services, including cyber uplift, enterprise architecture, and governance maturity.
- Managed cross-functional engagement for major programs, including Accelerated Technology Uplift (ATU), ensuring alignment with scope, schedule, budget, and quality requirements to enhance program delivery.
- Oversee development of the Enterprise Architecture platform (Hopex), enabling business architecture modelling, technology landscapes, and structured ICT governance.
- Established demand and supply management practices, enhancing forecasting, prioritisation, and resource allocation for improved project outcomes.
- Strengthen project governance through defined processes, artefacts, and reporting frameworks, improving visibility and accountability across workstreams.
- Drove cultural change through Business Immersion Program, embedding Strategy & Enablement roles into operational and strategic initiatives to strengthen organisational alignment.
Program Manager – Cybersecurity Strategic Delivery (Contract)
DEPARTMENT OF TRANSPORT
Perth, WA
01.2023 - 05.2023
- Delivered the Department’s first Cybersecurity Strategy, including governance structures, program charter, and audit-aligned compliance framework.
- Developed multi-tier security framework for internal and external stakeholders, clarifying obligations and aligning business drivers with risk ownership.
- Defined work packages and uplift requirements across distributed environment, mapping resource constraints and assessing operational impacts.
- Initiated team structure and recruitment planning supporting establishment of Security Operations Centre.
Director Strategy and Enablement
LOTTERYWEST
Perth, WA
02.2022 - 01.2023
- Led the Strategy & Enablement function, establishing future roadmap, structure, and capability uplift.
- Implemented project management processes and tools (Monday.com) to increase visibility of pipeline, optimize resource planning, and streamline prioritisation.
- Strengthened governance for ATU program, enhancing project delivery, reporting, and cross-team engagement.
- Developed enterprise architecture strategies and identified key capability gaps.
- Improved compliance, audit readiness, incident management, and cyber maturity through targeted initiatives.
Senior Project Manager (ePMO) (Contract)
ST JOHN OF GOD HEALTH
Perth, WA
02.2021 - 04.2021
- Delivered strategic projects aligned to the Digital Roadmap, including risk mapping and continuous improvement initiatives.
- Delivered the Find a Doctor / Find a Specialist platform to production.
- Delivered the Core Assurance Process project, including major browser and virtualisation upgrades across ~400 applications.
- Ensured alignment to the business case and scope for national Mental Health website, ensuring alignment with organisational goals.
- Managed budgets and resources for successful project delivery.
- Developed and maintained comprehensive project timelines and schedules.
- Ensured compliance with healthcare regulations during project implementations.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
Project Services Manager / Acting Assistant Director Service Delivery (Contract)
DEPARTMENT OF FINANCE
Perth, WA
11.2020 - 04.2021
- Oversaw project performance, financial management, risk, and benefits realisation.
- Built PMO capability, improving lifecycle visibility, resourcing, and capacity planning.
- Developed cross-agency governance framework for effective program and demand management.
- Enhanced multi-agency engagement and governance, streamlining forecasting for ICT project delivery.
- Conducted cybersecurity assessment and gap analysis, ensuring compliance for OAGC submission.
Project Manager (PMO) (Contract)
CAPRICORN SOCIETY
Perth, WA
11.2019 - 11.2020
- Delivered major components of the Digital Transformation Program, including contact centre replacement (Genesys Pure Connect).
- Managed risk and ensured PCI compliance during secure payment system development.
- Oversaw system upgrades and coordinated external auditors for successful PCI DSS uplift.
- Developed risk management strategies to mitigate project challenges.
- Monitored project progress to ensure timely delivery of deliverables meeting quality standards.
- Monitored project progress and reported updates to stakeholders regularly.
- Implemented national rebranding initiative to unify brand identity across AU/NZ markets.
- Facilitated training sessions aimed at improving team skills and knowledge in key areas.
- Cultivated strong relationships with teams, vendors, and contractors to support project success.
Senior Project Manager (ePMO) (Contract)
SILVER CHAIN GROUP
Perth, WA
10.2018 - 11.2019
- Delivered intranet refresh, HoloLens Mixed Reality pilot ($4M), and Silver Chain TV network, boosting client engagement.
- Led discovery, POC, and business case for new customer-facing website ($1.7M).
- Led project planning and execution for healthcare initiatives.
- Coordinated cross-functional teams to align project objectives and drive successful outcomes.
- Managed budgets and resources for successful project delivery.
- Identified risks and implemented mitigation strategies throughout projects.
- Mentored junior staff in project management best practices.
- Ensured compliance with healthcare regulations during project implementations.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
- Delivered technology-driven initiatives enhancing client experience and operational efficiency.
PMO Manager (Contract)
PIONEER CREDIT
Perth, WA
02.2018 - 09.2018
- Delivered multiple ICT projects, including WAN/LAN replacement, Salesforce integration, and domain transition, ensuring alignment with organizational goals.
- Established PMO processes, templates, and governance structures to enhance project oversight.
- Mentored team members, enhancing project reporting and stakeholder engagement through improved communication strategies.
Consultant
TARNCOVE CONSULTING
Perth, WA
02.2017 - 12.2017
- Conducted technology assessments and developed strategies to improve processes and drive innovation.
- Delivered ICT consulting services to enhance operational effectiveness for local government and SMEs.
- Re-established WA branch of Surf Rider Australia to foster collaboration with environmental and community organisations.
Manager Technology & Corporate Support
SHIRE OF KALAMUNDA
Perth, WA
09.2011 - 02.2017
- Developed ICT strategy framework, driving organisation-wide technology uplift.
- Managed $5M budget, P&L, and compliance across ICT, customer service, and public facilities.
- Led ICT infrastructure and software replacement program, achieving significant cost savings and enhanced service levels.
- Contributed to state-wide telecommunications tender evaluation, fostering collaboration initiatives.
IT Operations Manager
KINETIC IT
Perth, WA
05.2008 - 09.2011
- Directed high-performance teams, achieving SLA compliance across critical environments to maintain service reliability.
- Managed transition of network and security services for LandGate, enhancing operational readiness and security posture.
- Led major infrastructure upgrades including Department of Education Data Centre (supporting 93,000 desktops, 800 servers, 881 routers).
Manager Network & Telecommunications
CURTIN UNIVERSITY
Perth, WA
03.2006 - 05.2008
- Delivered security, Wi-Fi, data centre, and inter-campus network upgrades, enhancing overall network reliability.
- Expanded university's Cisco network, creating largest private Cisco network in southern hemisphere.
- Supported infrastructure planning for SKA project, laying groundwork for future technological advancements.
Education
Diploma -
Cyber Security & Business Analysis
Brisbane, QLD09-2025
Diploma -
Project Management
North Metropolitan TAFE12-2013
Bachelor of Arts - in progress/RPL
Internet Communications
Curtin UniversitySkills
- Strategic planning
- Digital Transformation
- Project delivery
- Financial Management
- Risk management
- Risk assessment
- Team Leadership
- Stakeholder Engagement
- Stakeholder engagement
- Contract management
- Cross-functional collaboration
- Operations management
- Team Leadership
- Organizational Alignment
- Operations management
Affiliations
- ISACA – Information Systems Audit & Control Association
- Telsoc – Telecommunications Society of Australia
- AXELOS – Global Best Practice
Core Capabilities
- Project & Program Delivery — End-to-end lifecycle delivery, scope/schedule/budget control, operational readiness
- Governance & PMO Leadership — Project artefacts, reporting, compliance, methodology uplift
- Financial Management — Forecasting, estimates, variance analysis, portfolio visibility
- Stakeholder Engagement — Executive influence, clinician engagement, cross-functional leadership
- Vendor & Contract Management — Performance oversight, quality assurance, commercial negotiation
- Risk & Issue Management — Proactive mitigation, RAID management, audit alignment
- Change & Transition Management — BAU transition, adoption planning, communication
- Cybersecurity & Architecture — Strategy, uplift programs, Essential Eight, enterprise architecture
- Team Leadership — Coaching, capability uplift, culture building, multi-disciplinary teams
Timeline
Director Strategy and Enablement
LOTTERYWEST
04.2023 - Current
Program Manager – Cybersecurity Strategic Delivery (Contract)
DEPARTMENT OF TRANSPORT
01.2023 - 05.2023
Director Strategy and Enablement
LOTTERYWEST
02.2022 - 01.2023
Senior Project Manager (ePMO) (Contract)
ST JOHN OF GOD HEALTH
02.2021 - 04.2021
Project Services Manager / Acting Assistant Director Service Delivery (Contract)
DEPARTMENT OF FINANCE
11.2020 - 04.2021
Project Manager (PMO) (Contract)
CAPRICORN SOCIETY
11.2019 - 11.2020
Senior Project Manager (ePMO) (Contract)
SILVER CHAIN GROUP
10.2018 - 11.2019
PMO Manager (Contract)
PIONEER CREDIT
02.2018 - 09.2018
Consultant
TARNCOVE CONSULTING
02.2017 - 12.2017
Manager Technology & Corporate Support
SHIRE OF KALAMUNDA
09.2011 - 02.2017
IT Operations Manager
KINETIC IT
05.2008 - 09.2011
Manager Network & Telecommunications
CURTIN UNIVERSITY
03.2006 - 05.2008
Diploma -
Cyber Security & Business Analysis
Diploma -
Project Management
Bachelor of Arts - in progress/RPL
Internet Communications