Gerard Topping

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Ensured timely delivery of concrete to diverse clientele.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
• Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
• Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Performed multiple duties related to concrete pumping.

• Operated boom truck smoothly to prevent excessive grapple swings, eliminate cable jerking and reduce wear on electrical and mechanical parts.
• Maintained safe work environment on set by properly securing cables, stands, and other equipment to prevent accidents or damage.

• Drove Concrete Pump to and from work sites
• Executed high-rise concrete pumping using tower booms.
• Operated 42-metre boom pump.
• Maintained reliable operation of the pump.

• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
• Swept, mopped and wiped down decks and exterior to remove dirt and debris.
• Enhanced vessel safety by conducting regular inspections and maintenance of all onboard equipment.
• Ensured timely cargo deliveries by closely collaborating with Captain on navigation, scheduling, and logistic matters.
• Participated actively in drills for various emergency scenarios, enhancing crew's preparedness and ability to respond effectively when needed.
• Operated, maintained and repaired ship equipment such as winches and cranes to prevent threats to safety and commercial operations of vessel.
• Provided critical assistance during emergency situations such as medical emergencies or mechanical failures, ensuring swift response times and appropriate actions taken to mitigate risks.
• Reduced accident rates by strictly adhering to safety protocols and implementing new preventive measures when necessary.
• Conducted thorough pre-voyage checks to ensure ship''s seaworthiness, leading to increased confidence in vessel performance.
• Maintained a positive work environment for crew members through effective communication and conflict resolution strategies.
• Assisted in training new crew members, fostering a culture of teamwork and continuous improvement.
• Utilized hoisting equipment to load and unload necessary vessel equipment and supplies.
• Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
• Learned to operate new technology systems and procedures through instruction, simulators and models.
• Adhered to laws and regulations based on voyage locations.
• Loaded cargo according to ship capacity and appropriate weight load distribution.
• Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
• Took responsibility for ship operations in cases of injury or illness.
• Provided expert guidance on anchor handling operations, resulting in reduced time spent anchoring and retrieving anchors.
• Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.

• Trained new crew members in critical skills such as knot tying, navigation, and safety procedures, raising overall team competency levels.
• Regularly reviewed weather forecasts to determine the safest routes possible while minimizing delays due to adverse conditions.
• Oversaw crew schedules, maintaining a well-rested and efficient team for increased productivity.
• Enhanced safety protocols by implementing rigorous training sessions and emergency drills for crew members.
• Improved customer satisfaction rates by providing exceptional service during charter trips and excursions.
• Ensured compliance with maritime regulations, consistently passing inspections without violations.
• Successfully completed numerous voyages without incidents by focusing on proactive planning before each journey.
• Established strong relationships with vendors, negotiating favorable contracts for supplies and equipment purchases.
• Safely transported passengers and cargo by adhering to strict safety guidelines and weather monitoring.
• Cultivated a positive work environment that fostered teamwork among the crew while maintaining high morale.
• Developed comprehensive contingency plans, allowing swift responses to unexpected challenges or emergencies at sea.
• Managed vessel maintenance tasks for optimal performance, ensuring timely inspections and repairs.
• Implemented time-saving measures during docking procedures which improved departure times significantly.
• Evaluated crew performance regularly offering constructive feedback which contributed towards professional growth.
• Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
• Met with event director to discuss event details, timelines and specific equipment that would be required.
• Kept guest areas clean, removing trash and dirty dishes.
• Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
• Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.
• Learned to operate new technology systems and procedures through instruction, simulators and models.
• Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
• Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
• Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
• Adhered to laws and regulations based on voyage locations.
• Loaded cargo according to ship capacity and appropriate weight load distribution.
• Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
• Took responsibility for ship operations in cases of injury or illness.
• Consulted maps, weather reports or navigation equipment to determine and direct ship movements.
• Employed telecommunications equipment to coordinate marine traffic and organize navigation.
• Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
• Managed efficient supply and food replenishment at port stops.
• Maintained boat logs and oversaw cargo storage on or below decks, securing items, and protecting products from damage or loss.
• Determined speeds by using charts, area plotting sheets and compasses.
• Interviewed and hired crew members and assigned watches or living quarters to crew members.
• Protected ship and personnel by signaling passing vessels with flashing lights, flags, radios and whistles.
• Verified presence of cargo-handling gear, lifesaving equipment and dredging gear prior to departures.
• Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.

• Maintained safe work environment by adhering to OSHA regulations and company safety policies.
• Drove concrete truck to and from each project site responsibly to meet job demands.
• Increased jobsite efficiency by coordinating with contractors and construction managers for proper concrete placement.
• Performed pre-trip and post-trip inspections of concrete pumps according to regulations and checked brakes and fluid levels.
• Assisted in training new hires on concrete pump operation, contributing to a more skilled workforce.
• Demonstrated flexibility and adaptability in adjusting pumping methods based on unique job site conditions or challenges.
• Cleaned concrete pumps at end of each project to keep in good working condition and to avoid breakdowns.
• Reduced downtime by performing routine maintenance on concrete pump equipment, ensuring optimal performance.
• Coordinated with dispatchers, effectively managing daily schedules and logistics for concrete delivery trucks.
• Optimized communication between team members using clear hand signals and radio communication during pumping operations for increased safety and efficiency.
• Operated equipment to pump concrete and produce concrete materials.
• Improved project timelines by efficiently operating concrete pumps and placing concrete accurately and quickly.
• Evaluated site conditions and worked with contractors to set up truck properly.
• Contributed to successful project completions with precise execution of concrete pumping tasks according to specifications.
• Proactively addressed potential issues through thorough inspections of equipment before each use, preventing costly repairs or delays.
• Provided exceptional customer service by addressing client concerns or questions promptly, resulting in repeat business opportunities.
• Prioritized environmental responsibility through proper disposal of residual materials from the pump system following project completion.
• Streamlined equipment transportation by coordinating with truck drivers to ensure timely arrival and setup at job sites.
• Aided in the development of project proposals and estimates by providing accurate information on concrete pumping capabilities, requirements, and costs.
• Supported overall project success through seamless integration into multidisciplinary teams, fostering collaboration among different trades.
• Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
• Operated and lubricated tools to protect durability and functionality.
• Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
• Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
• Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.

• Maintained safe work environment by adhering to OSHA regulations and company safety policies.
• Drove concrete truck to and from each project site responsibly to meet job demands.
• Increased jobsite efficiency by coordinating with contractors and construction managers for proper concrete placement.

• Enhanced team efficiency by implementing streamlined deck operations and daily task delegation.
• Collaborated with the captain to develop contingency plans for emergency situations onboard.
• Expedited cargo loading/unloading processes by overseeing efficient stowage planning and coordination among shipboard departments.
• Increased overall vessel performance through preventative maintenance programs and timely repairs on deck equipment.
• Conducted regular drills for man overboard, fire-fighting, abandon ship scenarios – reinforcing preparedness among crew members.
• Assisted in search-and-rescue missions, demonstrating competency in lifesaving techniques as well as coordination with relevant authorities.
• Boosted crew morale through fostering a positive work environment and addressing personnel issues proactively.
• Contributed to seamless communication between the bridge team members during watchkeeping duties, ensuring vigilance at all times while at sea or in port.
• Managed inventory control for deck supplies, minimizing wastage while maintaining adequate stock levels as per operational requirements.
• Safeguarded passengers and crew by enforcing security measures in compliance with maritime regulations.
• Ensured vessel safety by conducting thorough inspections and maintenance of all deck equipment.
• Ensured compliance with environmental regulations by implementing proper waste disposal procedures and facilitating inspections as needed.
• Maintained cleanliness and orderliness of the vessel, upholding high standards of presentation both on deck and below deck areas.
• Reduced accident risks with diligent adherence to safety protocols and continuous crew training.
• Supported successful tender operations by handling tenders professionally during guest transfers or recreational activities.
• Assisted in navigation tasks, contributing to safe passage through various weather conditions and sea states.
• Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.
• Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
• Learned to operate new technology systems and procedures through instruction, simulators and models.
• Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.