Gerardo Delgado
Newstead,QLD
Summary
Dedicated to work and family. I have more than 10 years of professional experience in Corporate Banking, Oil & Gas and Quantitative Methods of research. I am a critical thinker who admires humbleness and thrives on hard work and discipline.
Overview
9
9
years of professional experience
Work History
Field Technician and Safety Officer
Draeger Australia
Hamilton, QLD
02.2021 - Current
- As a Field Technician, I have performed the calibration and provided maintenance to Draeger gas monitors and Self-contained Breathing Apparatus on and off site within the Oil & Gas Industry.
- With Draeger, I have kept all equipment inventories utilised in shutdown projects across Australia for companies such as BP, Woodside, Incitec and INPEX (Ichtys LNG). Moreover, I have gained vast experience in Atmosphere Gas Tests, equipment malfunction diagnosis and repairs, and Confined Space management in these projects.
- For the last eight months, I have been trained to be an Emergency Rescue Technician for the Fulton Hogan Siphon project in Hamilton, Brisbane.
Score Statistician and Activations
Tennis Australia
Sydney, NSW
01.2019 - 01.2020
- In charge of the official score of the tennis matches in the Sydney International (2019) and the ATP Cup (2020).
- Oversaw the introduction of the tournament sponsors' new products to the public at the Sydney Olympic Park.
- Coordinated the organisation or prize events for the patrons.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Senior Fraud Analyst
American Express Mexico
Mexico City, CDMX
09.2015 - 02.2018
- Adhered to strict KPI's set by American Express, such as number of transactions reviewed in one hour, number of confirmed fraud transactions prevented and number of false positives transactions in a month. I oversaw the reduction of electronic Fraud by 25% in my tenure as a Team Leader.
- I oversaw the management of SQL databases of all electronic purchase transactions completed in our clients' websites. My team and I designed protocols to prevent fraudulent transactions to materialise.
- I served as an interpreter and liaison between American Express and our clients executives so as to provide concise reports on how their databases were being handled and the tools for fraud prevention and chargeback management we offered.
- I was trained to understand and prevent electronic fraudulent transactions through database analysis and interpretation.
- I was trained by American Express in Money Laundry Prevention, Fraud Prevention and Identity Theft.
Education
Bachelor of Arts - International Relations and Economics
Western Institute of Higher Education And Technology
Guadalajara06.2014
Masters of Business Administration - Management And Finance
Swinburne University of Technology
Melbourne, VIC06.2020
Skills
- Risk Management and Emergency Response Planning
- Trained in Advanced First Aid and Rescue Scenarios
- Quantitative Data Management (BI Microsoft, Excel, SQL)
- Business Modelling Statistics and Corporate Finance
- Mastery in Research
- Multivariate Analysis
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
French
Limited
References
- Luke Reddy (Business Manager Rental Services) at Draeger Australia, 8 Acacia Pl, Nottingham, VIC. Email: luke.reddy@draeger.com Phone: 0402083745
- Nathan Berry (Safety Rescue Coordinator) at Draeger Australia, 402 Kingsford Smith, Hamilton, QLD. Email: nathan.berry@draeger.com Mobile Phone: 0402329485
- Michelle [last name missing] (Volunteer Manager) at Tennis Australia. Email: sydneyvolies@tennis.com.au
- Hector M. Torres (Fraud Prevention Manager and Chargeback Operations) at American Express Mexico, Av. Las Granjas 972, Mexico City. : Email: hector.m.torresmota@aexp.com or htorres@accertify.com Phone: +525533788243
Additional Information
- I possess a Permanent Resident status in Australia.
- I am currently living in Brisbane and I have my own vehicle.
- Some of my industrial qualifications: HLTAIDO09, HLTAIDO10, HLTAIDO11, MSMWH216, MSMWH217, MSMPER205, PUASAR022, PUASAR025, PUASAR032.
Timeline
Field Technician and Safety Officer
Draeger Australia
02.2021 - Current
Score Statistician and Activations
Tennis Australia
01.2019 - 01.2020
Senior Fraud Analyst
American Express Mexico
09.2015 - 02.2018
Bachelor of Arts - International Relations and Economics
Western Institute of Higher Education And Technology
Masters of Business Administration - Management And Finance
Swinburne University of Technology
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