Anja Lindenmann
Hayman Island ,QLD
Summary
Customer-oriented Wait Staff Member with experience in the service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
13
13
years of professional experience
Work History
Restaurant and Bar Attendant
Intercontinental Hayman Island
, QLD
2021.03 - Current
- InterContinental Hayman Island Taking orders, customer service, handling reservations, seating guests, serving dishes and drinks.
Beverage Attendant
Pasta Kitchen
2020.04 - 2021.03
- Claudia Road Café, Toongabbie Taking orders, cash handling, customer service, preparing drinks and food, operate telephone, barista.
Beverage Attendant
2019.11 - 2020.04
- Mantra Parramatta, Parramatta Restaurant/Bar Taking orders, preparing drinks, customer service, cash handling, room service, operate telephone, banquet service, conference.
Beverage Attendant
Pasta Kitchen
2018.04 - 2019.11
- Claudia Road Café, Toongabbie Taking orders, cash handling, customer service, preparing drinks and food, operate telephone, barista.
Front desk
Club Hotel Davos 3
2016.12 - 2017.11
- Customer service, cash handling, check-in/check-out, operate telephone & e-mail, concierge task, create offers in German/English/French.
2014.11 - 2016.02
Summer Season Waitress
Mountain Inn Plattenbödeli
2014.08 - 2014.10
- Restaurant Customer service, cash handling, taking orders, preparing drinks, cleaning operation in the restaurant.
Business Specialist
Apprenticeship Hotel, Hotel Walzenhausen 3
Walzenhausen, Switzerland
2011.01 - 2014.01
- Housekeeping Cleaning, governess, laundry Kitchen Preparing breakfast, garde-mangers À la carte Restaurant Serve breakfast, lunch and dinner, banquet Reception Check-in/check-out, cash handling, operate telephone & e-mail, concierge tasks, customer service.
Education
Bachelor of Business - Hotel Management
Hotel School Sydney
NSW02.2021
Hospitality
Hotel Business Specialist EFZ
07.2014
Skills
- Health and Safety Standards
- Product Knowledge
- Performance improvement
- Organization and Time management
- Customer service
Timeline
Restaurant and Bar Attendant
Intercontinental Hayman Island
2021.03 - Current
Beverage Attendant
Pasta Kitchen
2020.04 - 2021.03
Beverage Attendant
2019.11 - 2020.04
Beverage Attendant
Pasta Kitchen
2018.04 - 2019.11
Front desk
Club Hotel Davos 3
2016.12 - 2017.11
2014.11 - 2016.02
Summer Season Waitress
Mountain Inn Plattenbödeli
2014.08 - 2014.10
Business Specialist
Apprenticeship Hotel, Hotel Walzenhausen 3
2011.01 - 2014.01
Bachelor of Business - Hotel Management
Hotel School Sydney
Hospitality
Hotel Business Specialist EFZ
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