Anja Lindenmann
Hayman Island ,QLD
Summary
Customer-oriented Wait Staff Member with experience in the service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
13
13
years of professional experience
Work History
Restaurant and Bar Attendant
Intercontinental Hayman Island
, QLD
03.2021 - Current
- InterContinental Hayman Island Taking orders, customer service, handling reservations, seating guests, serving dishes and drinks.
Beverage Attendant
Pasta Kitchen
04.2020 - 03.2021
- Claudia Road Café, Toongabbie Taking orders, cash handling, customer service, preparing drinks and food, operate telephone, barista.
Beverage Attendant
11.2019 - 04.2020
- Mantra Parramatta, Parramatta Restaurant/Bar Taking orders, preparing drinks, customer service, cash handling, room service, operate telephone, banquet service, conference.
Beverage Attendant
Pasta Kitchen
04.2018 - 11.2019
- Claudia Road Café, Toongabbie Taking orders, cash handling, customer service, preparing drinks and food, operate telephone, barista.
Front desk
Club Hotel Davos 3
12.2016 - 11.2017
- Customer service, cash handling, check-in/check-out, operate telephone & e-mail, concierge task, create offers in German/English/French.
11.2014 - 02.2016
Summer Season Waitress
Mountain Inn Plattenbödeli
08.2014 - 10.2014
- Restaurant Customer service, cash handling, taking orders, preparing drinks, cleaning operation in the restaurant.
Business Specialist
Apprenticeship Hotel, Hotel Walzenhausen 3
Walzenhausen, Switzerland
01.2011 - 01.2014
- Housekeeping Cleaning, governess, laundry Kitchen Preparing breakfast, garde-mangers À la carte Restaurant Serve breakfast, lunch and dinner, banquet Reception Check-in/check-out, cash handling, operate telephone & e-mail, concierge tasks, customer service.
Education
Bachelor of Business - Hotel Management
Hotel School Sydney
NSW02.2021
Hospitality
Hotel Business Specialist EFZ
07.2014
Skills
- Health and Safety Standards
- Product Knowledge
- Performance improvement
- Organization and Time management
- Customer service
Timeline
Restaurant and Bar Attendant
Intercontinental Hayman Island
03.2021 - Current
Beverage Attendant
Pasta Kitchen
04.2020 - 03.2021
Beverage Attendant
11.2019 - 04.2020
Beverage Attendant
Pasta Kitchen
04.2018 - 11.2019
Front desk
Club Hotel Davos 3
12.2016 - 11.2017
11.2014 - 02.2016
Summer Season Waitress
Mountain Inn Plattenbödeli
08.2014 - 10.2014
Business Specialist
Apprenticeship Hotel, Hotel Walzenhausen 3
01.2011 - 01.2014
Bachelor of Business - Hotel Management
Hotel School Sydney
Hospitality
Hotel Business Specialist EFZ
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