Gerome Knight
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Visual Merchandiser
H&M
Broadbeach, QLD
06.2023 - Current
- This Position at H&M is fast paced and revolves a lot around using your initiative and quick thinking.
- Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
- Developed creative visual displays to showcase products and attract customers.
- Created innovative floor plans to maximize visibility of merchandise.
- Analyzed customer feedback on current display designs and proposed improvements accordingly.
- Assessed inventory levels and restocked items as needed to maintain attractive displays.
- Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
Retail Sales Assistant
Champion Hanes Brand
Broadbeach, QLD
06.2021 - 01.2024
- Learned commercial awareness working in a sales driven team, Working towards understanding the market and the latest trends whilst meeting KPI's
- Improved my insight on fashion and attention to detail, Opened me to different cuts and styles that I could recommend that would appeal to customers and clients
- Helped with stock intake and how to manage new arrivals, Styled mannequins so that it would catch the public eye.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Assisted in setting up displays for promotional items.
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Organized backroom storage areas for efficient product retrieval.
Hospitality Employee
Mario's Italian Restaurant Oasis
Broadbeach, QLD
02.2021 - 03.2022
- Learnt to work in a high-pressure, fast-paced environment while exceeding work expectations and maintaining effective work
- Increase in skills of communication with customers with a variety of issues and questions, as well as things as simple as a conversation
- Skill in working and handling food, while keeping high hygiene levels and organization personally and externally in the workplace.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Attended staff meetings to discuss upcoming events or promotions at the restaurant.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Transmitted and received messages using telephones or telephone switchboards.
Traffic Management
T8
Whangarei, Northland
07.2019 - 02.2021
- Adapted to a variety of companies and environments as well as constant changes to the individuals worked with
- Guided and efficiently worked within these constant changes of companies, environments and individuals to maintain the highest expectations as an employee
- Planned, monitored and handled control over specific transport systems in a variety of environments.
- Implemented procedures for efficient traffic management onsite.
- Ensured compliance with safety regulations and industry standards in traffic management.
- Collaborated with local law enforcement agencies on traffic management plans around venue location.
- Organized resources such as personnel, equipment, materials. required for successful implementation of traffic management plans.
- Operated communications systems and equipment to transmit and receive messages related to traffic navigation.
Retail Assistant
Rebel Sport
Whangarei, Northland
12.2017 - 11.2019
- Gained skills in efficiently using the P.O.S to process sales, returns, refunds, online orders, gift cards, etc
- High interaction with customers and gained high levels of customer experience and handling a variety of situations
- Effectively assisted customers and answered or solved any issues
- Quickly and easily adapted to store changes of products and promotions to maintain strong sales and continue to optimally serve customers.
Barber Apprenticeship
Servilles Academy
Auckland, New Zealand
- In this position I spent a lot of time 1 on 1 with clients, from Tuesday to Friday, 7 Hours a day
- It was a new experience that was out of my comfort zone but I showed up and did my best everyday.
Education
Men's Hair And Grooming
Serville's Academy
Auckland, New Zealand10-2021
High School Diploma -
Christian Renewal School
New Zealand10-2018
Skills
- Marketing knowledge
- Brand Image Alignment
- Sales expertise
- Strategy implementation
Education Certificates Achievements
- 2016 Barista Certification License
- 2018 High School Diploma
- 2017 Customer Service - Level 2
Languages
English
Native/ Bilingual
Maori
Professional
References
References available upon request.
Timeline
Visual Merchandiser
H&M
06.2023 - Current
Retail Sales Assistant
Champion Hanes Brand
06.2021 - 01.2024
Hospitality Employee
Mario's Italian Restaurant Oasis
02.2021 - 03.2022
Traffic Management
T8
07.2019 - 02.2021
Retail Assistant
Rebel Sport
12.2017 - 11.2019
Barber Apprenticeship
Servilles Academy
Men's Hair And Grooming
Serville's Academy
High School Diploma -
Christian Renewal School
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