Summary
Overview
Work History
Education
Skills
Professional Accomplishments
References
Timeline
Generic

Gerrard O'Donnell

Mooloolabah,QLD

Summary

With several years experience in youth justice, electrical industry, warehouse supervision, construction and retail services, my skill set is broad. I relish the opportunity to learn new skills and can work autonomously or as a member of a motivated team. My personal skills include but are not limited to:- Time and priority management Excellent customer service skills Well developed interpersonal communication and skills Fast leaner with the ability to train and coach others Self motivated Strong work ethic

Overview

22
22
years of professional experience

Work History

Commercial Cleaner

Ecowize Group
03.2024 - Current
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.

Senior Practitioner

REFOCUS
09.2022 - 02.2024
  • Collaborated with stakeholders to identify key performance indicators and implement data-driven improvements.
  • Mentored junior practitioners, fostering their professional growth and enhancing team capabilities.
  • Implemented innovative approaches to problem-solving, leading to more effective resolutions for complex client issues.
  • Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.

Youth Worker

IFYS
12.2020 - 01.2022
  • Developed strong relationships with community partners to secure resources and opportunities for the youth served.
  • Organized successful fundraising events to support program initiatives and increase community awareness of the organization''s mission.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
  • Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.

Detailer

Alpha Rental
11.2016 - 11.2020
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.

Electrical Assistant

Adshel Electrical Brisbane
10.2012 - 11.2016

Trade Assistant

RJ Beaufils & Sons Brisbane
02.2011 - 10.2012

Traffic Controller

Traffic Control Specialist Brisbane
06.2009 - 02.2011

Mowing, Garden Care

Black and White Mowing Brisbane
12.2008 - 06.2009

Electrical Assistant

Levin Meats NZ
03.2008 - 06.2009

Electrical Assistant

KZ Construction UK
08.2007 - 12.2007

Hammer Hand

Universal Construction UK
01.2007 - 06.2007

Labourer

Leeds Steel Fabrication UK
03.2006 - 12.2006

Storeman

EL Transport UK
04.2005 - 02.2006

Electrical Assistant

Kavanah Construction UK
09.2002 - 04.2005

Education

No Degree - Social Work

Tafe
On Line
04.2026

Skills

  • Electrical Service
  • Retail and Warehouse Leader
  • Fabrication and Manufacture
  • Family Counselling
  • Relationship Building
  • Multitasking
  • Adaptability
  • Problem-solving aptitude
  • Mental Health Support
  • Interpersonal Skills

Professional Accomplishments

Currently Certificate III of Community Services

TAFE Community Services


CKC practitioner advocate on behalf of the carer supporting the child/ren on care:


  • Assess to support services including counselling, mental health services and training programs.
  • Helping caregiver manage unique challenges of caring for children int he foster care system

Advocating for educational resources and support for both carer and child/ren. This would involve ensuring child has

access to quality eduction and the caregiver also have supports in place for up to date education on trauma programs

  • CKC practitioner advocate for improved healthcare service for children and their caregivers. Which includes ensuring that the children have yearly health check-ups, assess to necessary medical treatments and the carer's are supported in navigating the healthcare system
  • Advocating for carer's and children in care ensuring that caregiver understands their rights and responsibilities, standard of care and protect and promote the well-being of the child/ren in out of home care Recognising the potential of trauma on children in care, as a
  • CKC practitioner advocate for trauma-informed care practices. This involved in promoting approaches that consider the unique needs of children who have experienced trauma and providing appropriate support to children and carer
  • Advocating for financial supports for caregiver is crucial, as caring for children in the foster care system can come with additional financial burdens. Children's CRC, HSNA, CSNA and NDIS packages Net working and Peer Support, CKC practitioner role in establishment of network and peer support groups for caregivers, connecting carers with others can provide a valuable platform for sharing experiences, insights and coping strategies
  • CKC practitioner collaborated with Family members, various stakeholders, including carer's, community organizations, healthcare providers, and government agencies.
  • Building trusted partnerships and was crucial to implementing effective support. To help carer's better understand and address the needs of child/ren in care
  • Community practitioners engage in activities that promote health and well-being within the community. This could involve organizing workshops, providing educational resources, and raising awareness about key health issues. By advocating for these different aspects, aim is to create a supportive and nurturing environment for both carer and children in care, ultimately contributing to the well-being and positive development of children within the foster care system

References

To be provided on request.

Timeline

Commercial Cleaner

Ecowize Group
03.2024 - Current

Senior Practitioner

REFOCUS
09.2022 - 02.2024

Youth Worker

IFYS
12.2020 - 01.2022

Detailer

Alpha Rental
11.2016 - 11.2020

Electrical Assistant

Adshel Electrical Brisbane
10.2012 - 11.2016

Trade Assistant

RJ Beaufils & Sons Brisbane
02.2011 - 10.2012

Traffic Controller

Traffic Control Specialist Brisbane
06.2009 - 02.2011

Mowing, Garden Care

Black and White Mowing Brisbane
12.2008 - 06.2009

Electrical Assistant

Levin Meats NZ
03.2008 - 06.2009

Electrical Assistant

KZ Construction UK
08.2007 - 12.2007

Hammer Hand

Universal Construction UK
01.2007 - 06.2007

Labourer

Leeds Steel Fabrication UK
03.2006 - 12.2006

Storeman

EL Transport UK
04.2005 - 02.2006

Electrical Assistant

Kavanah Construction UK
09.2002 - 04.2005

No Degree - Social Work

Tafe
Gerrard O'Donnell