Gym & walking
Enjoy travelling
Gardening & reading
Spending time with friends & family
Gerri McHendrie
Melbourne,VIC
Summary
Highly organised and versatile Executive Assistant with a proven track record in finance, banking, and higher education. Effective in managing office operations, supporting senior management, and delivering exceptional client services. Solid understanding of various office software programs. Strong communication and collaboration skills enable success in fast-paced and demanding environments. Adept at multitasking, problem-solving, and consistently delivering results under pressure.
Overview
21
21
years of professional experience
Work History
Executive Assistant to the Chairman
Dahlsens Building Centres
05.2022 - Current
- Provide high-level administrative support to the Chairman and CFO, ensuring smooth office operations
- Manage diaries, emails, and meeting preparations for the Chairman and Leadership Team
- Organize domestic and international travel, manage events, and maintain key stakeholder relationships
- Oversee office operations, including supplies and staff on-boarding/off-boarding processes
- Played a key role in the successful office rebuild, managing logistics and ensuring a smooth transition
Executive Assistant, Corporate Services
Latitude Financial Services
01.2020 - 05.2022
- Managed executive support for senior leadership, including diary management and preparing for board meetings
- Coordinated travel, organized meetings, and provided operational support for leadership team off-site's and events
- Developed strong working relationships internally and externally while supporting various business functions
- Recognized for promoting an inclusive, accountable workplace environment and supporting team morale during lockdown
Program Assistant, Think Differently Team
Deakin University
09.2018 - 12.2019
- Supported program management, overseeing documentation, communications, and governance of concurrent projects
- Coordinated project meetings and stakeholder communications while maintaining the program's schedule and budget
- Actively contributed to continuous improvement initiatives and was recognized for positive attitude and adaptability
Personal Assistant, Property Services
RMIT University
04.2018 - 09.2018
- Provided high-level administrative support to the Director of Facilities & Asset Management
- Managed diary coordination, travel, financial administration, and organized team and project meetings
- Successfully organized training sessions and provided ad-hoc support across other senior leaders
Personal Assistant (Multiple Divisions)
National Australia Bank (NAB)
01.2004 - 01.2018
- Supported senior executives in Group Risk, Strategic Business Services, Marketing, and more
- Managed high-priority meetings, events, and extensive travel arrangements
- Coordinated key internal initiatives, such as expense tracking, budget management, and organizational changes
- Developed a Personal Assistant's Manual and contributed to cost-saving measures in client events
Manager, Service Delivery – Group Credit Risk
NAB
01.2008 - 01.2010
- Led the coordination of board papers and ensured compliance with financial and operational requirements
- Oversaw department logistics, staff coordination, and managed reporting systems
- Recognized with a Corporate Centre Leadership Award for exemplary teamwork and leadership behaviour
Skills
- Extensive experience in high-level executive and senior management support
- Exceptional organizational and time management skills
- Excellent relationship management and communication abilities
- Advanced travel management and scheduling experience
- Strong ability to work independently and as part of a team
- Meticulous attention to detail and problem-solving capabilities
- Resilient, adaptable, and thrives under pressure
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)
- Diary & Email Management
- Travel Coordination (Domestic & International)
- Event Management
- Budget Management & Expense Tracking
- Stakeholder Relationship Management
Interests
Training
- Time Management Course – Australian Institute of Management (2009)
- Manage Work Priorities Course – Australian Institute of Management (2009)
- Conflict Resolution Course – Australian Institute of Management (2008)
- Leadership & Management Courses (2007-2008)
- Effective Office Management Course (2006)
- The Minute Taker’s Workshop – CAE Melbourne (2005)
- Suzan Johnston Secretarial – Receptionist Course (1986)
Timeline
Executive Assistant to the Chairman
Dahlsens Building Centres
05.2022 - Current
Executive Assistant, Corporate Services
Latitude Financial Services
01.2020 - 05.2022
Program Assistant, Think Differently Team
Deakin University
09.2018 - 12.2019
Personal Assistant, Property Services
RMIT University
04.2018 - 09.2018
Manager, Service Delivery – Group Credit Risk
NAB
01.2008 - 01.2010
Personal Assistant (Multiple Divisions)
National Australia Bank (NAB)
01.2004 - 01.2018
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