Gerry Turner

• Delivered culturally safe counselling support to Aboriginal clients across mental health, grief, and family wellbeing concerns.
• Assessed client needs and developed tailored support plans with appropriate referrals and follow-up actions.
• Collaborated with health workers, medical staff, and community services to coordinate holistic client care.
• Maintained accurate confidential case notes, intake records, and service documentation in line with privacy requirements.
• Conducted Telehealth Appointments
• Travelled between Inverell and Armidale in a appointment and needs based capacity.
• Specialising in Aboriginal Men's Mental Health.

• Created comprehensive service user reports with thorough risk assessments.
• Coordinated safe, responsible care for case management of clients with issues.
• Skilled in Assessment,Planning, and Referrals,with follow-up support.

• Assessed and applied Interventions for thorough client case checks.
• Communicated case updates with service providers and judicial teams.
• Kept clients and co-workers informed and updated on compliance, policies, and procedural outcomes.
• Created and maintained complex documents.
• Applied professional judgment and case experience to guide clients appropriately to prevent recidivism and assimilation support.
• Supported integration of service users back into community life to maximize successful transition rate.
• Developed and championed accessible, practical solutions for recurring problems faced by service users.
• Attended regular training and supervision workshops for improved service user support.
• Built positive, productive client relationships for enhanced social support.
• Prepared reports for legal action and provided evidence in court.

• Prepared reports for legal action and provided evidence in court.
• Maintained confidential case documentation in line with data protection regulations.
• Liaised with families and caregivers to develop balanced rehabilitation programs.
• Kept detailed, accurate records for well-maintained care continuity between support staff.
• Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews, and recommending courses of action.
• Built positive, productive client relationships for enhanced social support.

• Provide courteous and professional service to clients with cultural sensitivity,understanding, and respect.
• Established and sustained positive relationships with Government Organisations and Community service providers.
• Provide information,advice, and referrals regarding additional services to meet the complex needs of clients,if needed.
• Assist clients to develop and effectively increase their financial skills including budget creation and compliance.

• Organized remedial work and check-out reports for tenancy terminations.
• Resolved maintenance issues in line with relevant procedures.
• Explained terms of lease and amounts to be paid to tenants.
• Answered emergency inquiries, booked relevant contractors, and recorded incidents following best practices.
• Conducted routine inspections in line with proper procedures and within agreed timescales.
• Collected, completed, and processed lease applications.
• Maintained high administrative standards to maximize data accuracy.
• Established key relationships with potential leasers and renters.
• Assessed portfolio of properties to guarantee compliance with industry regulations.
• Source and build relationships with tenants,clients, and stakeholders,maintaining positive productive relationships.

• Completed Advanced Certificate Of Real Estate Qualification.Gosford.Technical and Further Education College.N.S.W.
• Completed Certificate 1&2 in Australian Sign Language (AUSLAN).
• Hazard Identification and Risk Assessment Course.
• Property Management Mastery Course.
• Certificate in Health and Safety of Self and Others.
• Certificate in Preparing reports for Justice Agencies.
• Certificate in Managing Security.
• Former Member of Real Estate Institute of N.S.W

Member of North Sydney Rugby League Football Club

Member Deaf Connect

Member Royal Academy of Art

• Earned The Resilience Award 2020 Housing Plus.
• Employee Of The Year Finalist 2020 Housing Plus.

Statement of Attainment - Corrective Services Academy 2021

• Advanced Diploma in Counselling Course. 2024
• Diploma of Psychotherapy 2026