GERSTEENA ORAHA
NSW
Summary
Adept Hairstylist with a proven track record at Clean Cut Hair, known for elevating client satisfaction through expert hair styling techniques and unparalleled customer service. Mastered client consultations and appointment scheduling, enhancing team efficiency and client loyalty. Demonstrates exceptional detail orientation and advanced communication, contributing to a significant increase in repeat clientele.
Overview
1
1
year of professional experience
Work History
Hairstylist
Colour Room
09.2024 - Current
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Barista
Star Sweet
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Hairstylist
Clean Cut Hair
10.2023 - 05.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques
- Processed payments, entering sales in register for prompt customer service
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services
Education
Community of Pharmacy III, Pharmacy
Tafe Online
NSWYouth Engagement Strategy (YES) Nursing - Nursing Education
Tafe
NSW11-2022
Skills
- Quick Learner
- Appointment Scheduling
- Detail-orientated
- Teamwork
- Problem solving
- Client consultation
- Advanced communication skills
- Self management
Languages
Chaldean
English
Arabic
Availability
- After 3:30PM, After 3:30PM, Anytime, Anytime, Anytime, Anytime, 9AM to 5PM
- Monday: After 3:30PM
- Tuesday: After 3:30PM
- Wednesday: Anytime
- Thursday: Anytime
- Friday: Anytime
- Saturday: Anytime
- Sunday: 9AM to 5PM
Timeline
Hairstylist
Colour Room
09.2024 - Current
Barista
Star Sweet
07.2024 - 08.2024
Hairstylist
Clean Cut Hair
10.2023 - 05.2024
Community of Pharmacy III, Pharmacy
Tafe Online
Youth Engagement Strategy (YES) Nursing - Nursing Education
Tafe
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