Summary
Overview
Work History
Skills
Timeline
Generic

Gertie Nawia

Milingimbi,NT

Summary

Dynamic professional with a proven track record at ALPA, adept in community engagement. Excelled in fostering community pride, enhancing employment prospects by a significant percentage, and mentoring teams for superior performance. Demonstrates exceptional problem-solving and multicultural sensitivity, driving impactful outcomes in diverse community settings.

Overview

8
8
years of professional experience

Work History

Community Services Officer

ALPA
11.2020 - Current
  • Maintained a high level of professionalism and confidentiality when handling sensitive information or situations within the community.
  • Performed administrative tasks efficiently, managing schedules and maintaining organized records of all activities and events.
  • Implemented innovative strategies that fostered a sense of pride among citizens for their neighborhood, leading to increased community involvement.
  • Responded promptly to emergencies, providing immediate assistance until additional support arrived on scene.

Employment Consultant

ALPA
07.2016 - Current
  • Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
  • Proofread and edited clients' resumes to improve interview chances.
  • Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Reviewed, tracked and coordinated employment referrals.
  • Managed caseloads of up to [Number] monthly clients in search of gainful employment.
  • Coordinated with educational institutions and training providers to connect clients with resources that enhance their skillsets furthering their employability prospects.
  • Increased job availability for clients by [Number]% through local business relationships.
  • Assisted [Number] clients with job placement.
  • Mentored junior Employment Consultants, sharing best practices and insights gained from years of experience in the field.
  • Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
  • Trained, mentored and coached staff to improve performance and results for clients.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.

Activity Coordinator

ALPA
10.2018 - 01.2019
  • Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
  • Maintained and ordered supplies for activities.
  • Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
  • Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
  • Enhanced participant engagement by incorporating interactive games and team-building exercises in activity programs.

Skills

Client Advocacy

Multicultural Sensitivity

Physically Fit

Community Engagement

Service Calls

Community Relations

Emergency Response

Cultural Sensitivity

Teamwork and Collaboration

Problem-Solving

Multitasking

Timeline

Community Services Officer

ALPA
11.2020 - Current

Activity Coordinator

ALPA
10.2018 - 01.2019

Employment Consultant

ALPA
07.2016 - Current

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Gertie Nawia