Gexy Prakash
Springfield Lakes
Summary
Adept Beautician with proven expertise in waxing services and exceptional client communication, honed at Grace Threading and ROSES AL HOQEEN. Excelled in boosting salon revenue through strategic upselling and cultivating a loyal clientele. Demonstrated mastery in facial massage and skincare treatments,perming, lamination and all types of threading and surpassing sales targets by effectively leveraging both hard and soft skills.
Overview
14
14
years of professional experience
Work History
BEAUTICIAN
Grace Threading
01.2023 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Increased customer loyalty with exceptional customer service and follow-up care advice
- Boosted salon revenue by upselling additional services and retail products during appointments
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Collaborated with team members for efficient scheduling and coordination of clients' appointments
- Consistently exceeded monthly sales targets by effectively promoting and selling salon services and retail products to clients
- Suggested treatments and styles to suit customer appearance and fashion choices
- Educated clients on proper skin care techniques and ideal products suitable to needs
- Processed payments, entering sales in register for prompt customer service.
BEAUTICIAN
ROSES AL HOQEEN
01.2011 - 12.2020
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided
- Increased customer loyalty with exceptional customer service and follow-up care advice
- Utilized advanced techniques in hair removal, including waxing, threading
- Mentored junior beauticians helping them refine their skills while offering guidance on best practices
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Boosted salon revenue by upselling additional services and retail products during appointments.
- Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
Education
Advanced Diploma - Leadership And Management
Australian Institute of Business And Technology
Brisbane, QLD05.2024
Diploma - Business Administration And Management
Australian Institute of Business And Technology
Brisbane, QLD05.2023
BEAUTICIAN
ROSES AL HOQEN INSTITUTE
MUSCAT, OMAN04.2007
Skills
- Waxing services
- Massage Techniques
- Brow Shaping Expert
- Reception Management
- Friendly Communication
- Salon Management
- Safety and Sanitation
- Facial massage mastery
- Client consultation
- Facials and Skincare Treatments
- Administrative Procedures
- Appointment Scheduling
- Advanced makeup techniques
- Hair coloring expertise
- Makeup knowledge
- Perming service
- Lamination service
Timeline
BEAUTICIAN
Grace Threading
01.2023 - Current
BEAUTICIAN
ROSES AL HOQEEN
01.2011 - 12.2020
Advanced Diploma - Leadership And Management
Australian Institute of Business And Technology
Diploma - Business Administration And Management
Australian Institute of Business And Technology
BEAUTICIAN
ROSES AL HOQEN INSTITUTE
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