George S. Gericke
Mountain Creek,Queensland
Summary
Proven expertise in inventory management and team collaboration, honed at Woolworths and across diverse roles in technology and education sectors. Excelled in enhancing operational efficiency and customer satisfaction, leveraging skills in loss prevention and adaptability.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Store Team Member (42009162) - eCom, Produce & Groceries
Woolworths
Maroochydore, Australia
10.2024 - Current
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Assisted in stocking shelves with merchandise.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Organized store by returning merchandise to proper areas and restocked displays.
- Conducted regular inventory checks to ensure accurate stock levels.
- Conducted price checks on items when requested by customers.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
CloudOps Engineer
NIB Group
New Castle & Auckland, New South Wales & New Zealand
09.2019 - 07.2024
- Finished projects on time and within budget.
- Performed testing to determine functionality or optimization.
- Implemented Continuous Integration/Continuous Deployment (CI/CD) pipelines using AWS CodeBuild, CodeDeploy, and CodePipeline.
- Utilized AWS Lambda for serverless computing, reducing infrastructure costs and improving scalability.
- Deployed applications on the cloud platform AWS EC2 instances.
- Created IAM roles and policies to control user access within the AWS environment.
- Deployed applications into cloud environments such as AWS or Azure utilizing Infrastructure as Code.
- Conducted vulnerability assessments and applied security patches to safeguard AWS environments.
- Developed cloud-based applications utilizing AWS services such as EC2, S3 and RDS.
- Created CloudFormation templates for automated provisioning of AWS resources in a repeatable fashion.
- Migrated existing workloads into the AWS cloud environment.
- Migrated on-premises applications and data to AWS, ensuring minimal downtime and data integrity.
- Provided operational support for customer applications hosted on the AWS platform.
- Participated in team meetings to discuss project progress updates.
- Worked with cross-functional teams to achieve goals.
Technical Consultant
OSS
Auckland, New Zealand
01.2018 - 08.2019
- Managed client expectations through clear communication of technical limitations and project timelines.
- Conducted in-depth technical needs assessments for clients to identify critical technical requirements and solutions.
- Developed, documented and revised system design procedures and quality standards.
- Developed and implemented technical solutions for customer needs.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Provided expert guidance on system architecture and infrastructure planning to support scalable growth.
- Consulted with management to reach agreement on system principles.
Site Reliability Engineer & DevOps
Datacom
Wellington, New Zealand
09.2016 - 01.2018
- Communicated effectively with customers and contractors to facilitate business operations.
- Wrote technical reports documenting project progress and specifications.
- Coordinated with architects and contractors to resolve project design and development issues.
- Assisted with developing service level objectives for critical services.
- Assisted with troubleshooting network connectivity issues between servers located in different regions.
- Provided technical guidance on the design, implementation, and maintenance of cloud infrastructure.
Universal Database Engineer
Datacom
Wellington, New Zealand
12.2012 - 09.2016
- Developed scripts to automate routine tasks such as backups, indexing, and query optimization.
- Evaluated current systems against industry standards for security compliance purposes.
- Implemented best practices for database architecture design and development processes.
- Documented all changes made to the database structure during maintenance activities.
- Performed database security management including user access control and privilege assignment.
- Assisted other teams with troubleshooting complex SQL queries or stored procedures.
- Collaborated with developers to ensure data integrity across multiple applications.
- Provided expertise in the planning, construction and testing of new databases and applications.
- Established and determined optimum values for database parameters using manuals and calculators.
- Maintained disaster recovery plans for critical databases in order to minimize downtime.
- Troubleshot existing database systems for errors or inconsistencies in data output.
- Configured high availability solutions using replication technologies like Mirroring.
Systems Engineer
MDIO Software
Johannesburg, South Africa
05.2011 - 10.2012
- Provided technical support for hardware and software related issues.
- Recorded systems information and documented design specifications and installation instructions.
- Deployed patches and upgrades regularly to maintain security standards.
- Maintained inventory of all hardware components, cabling, peripherals and other equipment.
- Managed user accounts in Active Directory, including creating new users, resetting passwords and managing access rights.
- Monitored system performance metrics to ensure optimal performance levels are achieved at all times.
- Created detailed documentation on all IT systems, changes made to them over time, maintenance records.
- Created CloudFormation templates for automated provisioning of AWS resources in a repeatable fashion.
- Migrated on-premises workloads to the cloud platform using various tools like AWS DataSync.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Integrated third-party monitoring tools with AWS services for better visibility into system health metrics.
Business Owner
Kid4Life School
Parys, South Africa
10.2006 - 04.2011
- Ensured compliance with local, state, and federal regulations affecting business operations.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Invested in technology and systems to support business growth and improve operational capabilities.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Ensured compliance with applicable laws and regulations while running the business.
- Oversaw financial activities, including budgeting, forecasting, and accounting to ensure fiscal health.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw daily operations of small business including customer service and financial management.
- Organized events such as conferences, seminars, trade shows. for networking opportunities.
Systems Engineer
Telkom SA
South Africa
01.2006 - 09.2006
- Collected, outlined and refined requirements, led design processes and oversaw project progress.
- Provided ongoing support for all aspects of database management including capacity planning, installation and configuration.
- Worked closely with business teams in understanding their data needs in order to provide appropriate solutions within a given timeline.
- Analyzed and developed technical and functional specifications for databases.
- Provided technical guidance on best practices related to database architecture and design.
- Migrated data from legacy systems into modern databases while ensuring data integrity throughout the process.
Systems Engineer
Northwest University
Potchefstroom, South Africa
07.2003 - 12.2005
- Recorded systems information and documented design specifications and installation instructions.
- Provided technical support for hardware and software related issues.
- Defined technical integration strategy and developed integration plans.
- Assisted in developing disaster recovery plans for mission critical applications.
- Researched emerging technologies to help improve the organization's infrastructure architecture design.
- Analyzed existing systems for potential areas of improvement or optimization.
- Developed scripts for automation of routine tasks.
- Troubleshot system performance problems to identify root causes.
- Communicated with clients to understand system requirements.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
English Teacher
Kids Herald School
Eumsa-Ri, South Korea
06.2002 - 04.2003
- Conducted assessments to evaluate student progress and adjusted instructional strategies to meet varied student needs.
- Organized supplementary materials in English for all students.
- Delivered engaging lessons that encouraged active participation among all students in the class.
- Supported English language development using research-based instructional practices.
- Helped students succeed through coaching, mentoring and positive reinforcement.
Junior Software Architect
Dimension Data
Johannesburg, South Africa
06.2000 - 05.2002
- Delegated and prioritized tasks and initiated timeframes for when tasks had to be completed.
- Optimized system architectures for performance, scalability, and cost-effectiveness.
- Developed system models using automated tools to analyze performance under various operating conditions.
- Conducted system architecture reviews and provided recommendations for improvements.
- Assisted in troubleshooting complex issues related to software architecture designs across multiple platforms including web applications, mobile apps, desktop applications.
- Provided technical guidance for system development and troubleshooting.
Corporate IT Trainer
Hatfield Business College
Pretoria, South Africa
05.1998 - 04.2000
- Monitored new developments in IT education techniques, products and services.
- Assisted in designing a comprehensive curriculum for IT professionals.
- Delivered lectures on topics such as software development, database management, networking fundamentals and system administration.
- Developed training materials and resources to support IT staff in their learning process.
- Created and offered additional materials to enhance training.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Stayed up to date on changing technical processes and needed skills.
- Provided clear and non-technical instruction to convey technical topics.
Officer (Capt)
Defense Force
Pretoria, South Africa
01.1992 - 04.1998
- Assessed complex documentation for combat, weapon systems and anti-terrorism programs.
- Administered first aid and emergency medical treatment in field conditions.
- Trained and managed new recruits in tactical and combat warfare.
- Assisted in gathering intelligence and combat information to support troops on ground.
- Facilitated patrol operations and led security forces team to support battlefield operations.
- Conducted briefings and prepared reports on mission status, accomplishments and future plans.
- Operated a variety of machinery and tools safely and efficiently.
Education
Master of Science - Computer Science
Trinity University
United States Of America10-1998
Skills
- Inventory management
- Visual merchandising
- Customer service
- Supply restocking
- Loss prevention
- Product recommendations
- Shelf organization
- Team collaboration
- Attention to detail
- Adaptability
Nationality
\New Zealand Citizen – Australia Permanent Resident
Personal Information
Nationality: New Zealand Citizen - Australia Permanent Resident
Professional Attributes
- Strong written and verbal communication skills.
- Pick up new concepts and technologies quickly. A fast learner.
- Deadline focused and meticulous.
Studies Courses
HR Unrestricted, Forklift, Car, Motorbike, Food Safety Supervisor - Health and community, Motivating Teams, Anti-Money Laundering & Counter-Terrorism Financing General Staff Risk Awareness (Managers), Provide Quality Customer Service, Professional Supervisor, Stock and Inventory Management, QLD RSA Online - SITHFAB021, QLD - RSG - SITHGAM022, Customer Liaison Officer - Queensland, Introduction to Food Safety - Non-accredited, Barista for Beginners, Amazon AWS Associate Certifications - Cloud Practitioner, Cloudera Administrator, Developer, SysOps & Architect, CompTia A+ & N+, MOUS, MCSE, MCSD, MCDBA, MySQL 5.6 Administration, MS Windows 7 Desktop Administration, Information Technology Terminology, MSSQL Server 2008, Linuz, Informix 11.7 System Administration, MongoDB for DBA's, Principles of Project Management, Introduction to Enterprise Architecture, TOGAF 9.1 for Practitioners, How to run professional meetings, Cyber Security, Cloud computing, Handling strong emotions at work, Optimising people performance at work, 22 Practical lessons in leadership, Agile Scrum Master
Languages
English
Full Professional
Afrikaans
Native/ Bilingual
Certification
Retail:
- Food Safety Supervisor - Health and community
- Motivating Teams
- Anti-Money Laundering & Counter-Terrorism Financing General Staff Risk Awareness (Managers)
- Provide Quality Customer Service
- Professional Supervisor
- Stock and Inventory Management
- Customer Liaison Officer – Queensland
- Introduction to Food Safety - Non-accredited
- Barista for Beginners
IT:
- Amazon: AWS Associate Certifications – Cloud Practitioner, Cloudera Administrator, Developer, SysOps & Architect,
- CompTia: A+ & N+
- Microsoft: MOUS, MCSE, MCSD, MCDBA, MySQL 5.6 Administration, MS Windows 7 Desktop Administration
- Other: MongoDB for DBA’s, Principles of Project Management, Introduction to Enterprise Architecture, TOGAF 9.1 for Practitioners, How to run professional meetings, Cyber Security, Cloud computing, Handling strong emotions at work, Optimising people performance at work, 22 Practical lessons in leadership, Agile Scrum Master
Affiliations
- 2nd Place at the National WAK Championships in 2019 - New Zealand
- 4th Degree Black Belt in Tae Kwon Do, Shidokan Karate and Kickboxing
- New Zealand Branch Chief for Shidkan Karate 2019 - 2023
- President of the Eastern Cape Kickboxing Control Board (1995 to 1997) - South Africa
- President of the SA Defence Force Eastern Cape Kickboxing Control Board (1995 to 1997) - South Africa
- Received awards for Sport Achiever of the year from the national Sports Council in the Eastern Cape (1997 & 1997) - South Africa
- Provincial and National Sports Colors for Kickboxing 1995, 1996, 1997 - South Africa
References
References available upon request.
Timeline
Store Team Member (42009162) - eCom, Produce & Groceries
Woolworths
10.2024 - Current
CloudOps Engineer
NIB Group
09.2019 - 07.2024
Technical Consultant
OSS
01.2018 - 08.2019
Site Reliability Engineer & DevOps
Datacom
09.2016 - 01.2018
Universal Database Engineer
Datacom
12.2012 - 09.2016
Systems Engineer
MDIO Software
05.2011 - 10.2012
Business Owner
Kid4Life School
10.2006 - 04.2011
Systems Engineer
Telkom SA
01.2006 - 09.2006
Systems Engineer
Northwest University
07.2003 - 12.2005
English Teacher
Kids Herald School
06.2002 - 04.2003
Junior Software Architect
Dimension Data
06.2000 - 05.2002
Corporate IT Trainer
Hatfield Business College
05.1998 - 04.2000
Officer (Capt)
Defense Force
01.1992 - 04.1998
Master of Science - Computer Science
Trinity University
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