Ghada Almasri
Liverpool ,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills.
Overview
22
22
years of professional experience
Work History
Logistics Assistant
Essilor Pty Ltd
11.2007 - 01.2024
- Streamlined warehouse operations by implementing efficient inventory management systems.
- Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
- Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
- Participated in the selection process for new vendors or carriers based on quality, reliability, and cost-effectiveness criteria.
- Monitored inbound shipments proactively identifying potential delays or disruptions allowing for early intervention measures.
- Implemented Lean principles within warehousing activities, reducing waste and increasing overall operational efficiency.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Coordinated with customs brokers to ensure proper documentation for international shipments, preventing delays or penalties.
- Generated, distributed and filed copies of all billing paperwork.
- Oversaw daily inventory counts to maintain data accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Tracked orders and notified customers of status or potential delays.
- Built long-term relationships due to prompt and courteous service.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Customer Service Officer
Opticare
01.2002 - 03.2006
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Boosted company reputation by providing exceptional customer service through phone, email, and chat support channels.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
Education
Year 10 -
Riverside Girls High School
Gladesville, NSW11.1993
Skills
- Inventory management procedures
- Shipping and receiving
- Operational Efficiency
- Transportation Coordination
- Company Procedure Adherence
- Customer Relations
- Warehouse Operations
- Recordkeeping
- Purchase Orders
- Shipment Tracking
- Inventory Control
- Warehousing Processes
- Materials Handling
- Items Inspection
- Inventory Management
- Efficiency Improvement
- Client Relations
- Customer Service
- Punctual and Dependable
- Warehouse Management
- Overseeing deliveries
- Updating logs
- Safety practices
- Inventory counting
- Self Motivation
- Interpersonal Skills
- Inventory Restocking
- Multitasking
- Documentation skills
- Adaptability
- Report Preparation
- Time management abilities
- Reliability
- Professionalism
- Task Prioritization
Languages
Arabic
Full Professional
Timeline
Logistics Assistant
Essilor Pty Ltd
11.2007 - 01.2024
Customer Service Officer
Opticare
01.2002 - 03.2006
Year 10 -
Riverside Girls High School
Similar Profiles
Tano Jean-Donat MIANTano Jean-Donat MIAN
Infrastructure Operations Analyst – Office 365 Support (Level 2) at Essilor Shared Services Philippines IncInfrastructure Operations Analyst – Office 365 Support (Level 2) at Essilor Shared Services Philippines Inc
Essence KnightEssence Knight
Customer Service Representative at Essilor of AmericaCustomer Service Representative at Essilor of America
Dominic Manuel ArchuletaDominic Manuel Archuleta
Sales Supervisor at Essilor LuxotticaSales Supervisor at Essilor Luxottica
David JosevicDavid Josevic
Sales Associate at Woolworths MoorebankSales Associate at Woolworths Moorebank
Rejoyce MadoroRejoyce Madoro
Youth Worker at Marist 180Youth Worker at Marist 180