Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Accomplishments
OTHER ACTIVITIES
Timeline
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Ghana Adhikari

Perth,Australia

Summary

Experienced IT professional with a history of driving significant IT projects at Druk PNB Bank Ltd, resulting in a 20% increase in operational efficiency. Skilled in network security and effective stakeholder communication, adept at managing intricate IT systems. Focused on delivering innovative solutions to boost system reliability and performance.

Overview

16
16
years of professional experience

Work History

Casual

TxRx Solution
Welspool, WA
08.2023 - Current
  • Executed installation and maintenance of Fiber Optics network systems.
  • Installed, repaired, and resolved issues in fiber optic systems to ensure optimal functionality.
  • Conducted fiber splicing and addressed problem areas for improved connectivity.
  • Spliced and terminated single-mode (SM) fiber for enhanced performance.
  • Performed installations ranging from basic to complex with precision.
  • Conducted fiber tests using OTDR, power meter/laser source, and scopes for quality assurance.
  • Utilized troubleshooting skills to identify and resolve fiber optic issues efficiently.

Lead-IT

Druk PNB Bank Ltd
Thimphu, Bhutan
05.2018 - 06.2023
  • Instigating and managing major IT projects in accordance to business needs and budget restrictions, including system updates and migrations
  • Collaborated with executives to align IT strategy with business goals, resulting in a 20% improvement in operational efficiency and streamlined project prioritization.
  • Install and Monitoring of infrastructure hardware and software
  • Prepare technical specifications and RFP (Request for Proposal) in consultation with Stakeholders
  • Managed cross-functional IT projects, improving system reliability by 25%.
  • Installation and Maintenance of IT equipment, Networks, security and server setup to end users
  • Oversee the development and maintenance of core IT infrastructure, cybersecurity and IoT solutions, ensuring high availability and resilience across the organization
  • Develop security standards, procedures, and guidelines for company platforms; assist with upgrading security protocols, as needed
  • Operation and Maintenance of CBS(centralized Banking Application software) ,networks ,Mail servers, websites ,Desktop, MS Office and active directory
  • Perform negotiation with vendors and manage the vendors and other clients
  • Ensure compliance with IT security policies and procedures, including data protection and user access controls
  • Provide Risk and security analysis of software and hardware to the executive Management
  • Ensure compliance with IT security policies and procedures, including data protection and user access controls
  • Mentored junior IT staff, enhancing team productivity and knowledge sharing
  • Provide support on servers, Networks, desktop as per customer demands

Technical Manager

Huawei International PVT Ltd
Thimphu, Bhutan
09.2014 - 02.2017
  • Managed and led telecommunications 3G,4G projects and programs of Huawei Bhutan
  • Led and directed team for operational and maintenance of telecom Infrastructure as per AMC
  • Provide delivery, strategic support and oversight of the technology aspects of the project initiative, including IT strategy and implementation plan
  • Coordinate with other departments to provide systems analysis and support as needed
  • Supported customer relationships and business negotiation based on organizational best practices
  • Supported sales and service of organization in consultations with the Huawei team in Bangladesh
  • Operation and Maintenance of Core Network (MSS, HLR, GGSN,SGSN)
  • Supported operations and maintenance of Huawei Transmission Nodes (microwave and optical SDH networks and DWDM.)
  • Developed disaster recovery plan with network topology, contingency plan, and drills
  • Managed the installation of license for all the core network nodes and transmission nodes
  • Software upgrades of core network and updated the patches as released by Huawei
  • Led the handover of projects to customers and maintenance team after getting final acceptance test

Core Network Engineer

Bhutan Telecom
Thimphu, Bhutan
10.2009 - 08.2014
  • Configuring and managing switches, firewalls, and other networking infrastructure.
  • Co-ordinated with team members from other departments for interfacing and installation of hardware
  • Led the team to upgrade core network servers (media gateway, serving GSN, GGSN, PGW, mobile switching server, home location register) in the core network
  • Assisting in planning, scheduling and managing network infrastructure rollouts
  • Providing support and maintenance of routers, switches, firewalls, access points
  • Provide technical support and troubleshooting assistance to end-users, primarily in the Workplace area
  • Troubleshoot and resolve hardware and software issues related to Windows and Mac devices
  • Manage and support user accounts, permissions, and group policies in Active Directory
  • Deploy, configure, and maintain desktops, laptops, and mobile devices using SCCM
  • Interacted with customers for immediate resolution of issues and information updates
  • Tested and troubleshoot fiber cable connectivity issues
  • Adding SS7 and Sigtran (signaling over IP) links as required

Education

Master of Information Technology -

Murdoch University
Perth, WA
06.2025

Master of Business Administration -

University of Canberra
Canberra, ACT
07.2018

Bachelor Degree - Computer Science and Engineering

Anna University
Chennai, Tamil Nadu, India
07.2009

Diploma - Electrical and Electronics Engineering

Royal Bhutan Institute of Technology
08.2004

Skills

  • Program and project management
  • Network security
  • IT infrastructure management
  • AI and machine learning
  • Networking
  • Data visualization with Tableau and Power BI
  • Stakeholder communication
  • Change management
  • IT systems operations
  • Microsoft Office proficiency
  • Process modeling techniques
  • Backend development: SQL, Python, Nodejs, PHP
  • Frontend development: JavaScript, CSS, HTML, React
  • Project management tools: Gantt charts, Mondaycom
  • Research and data analysis
  • Business process improvement

Languages

English - Full Professional, Hindi - Professional Working, Nepali - Full Professional

References

References will be provided based on request.

Accomplishments

  • Implemented PCI-DSS/AML-CFT projects
  • Led digital banking projects (POS, mobile app, QR code) for Druk PNB Bank Ltd
  • Redesigned the Druk PNB Bank network security framework to enhance protection against evolving cyber threats.
  • Led the upgradation of CBS (Core Banking System) and expansion of ATMS projects.
  • Led the installation and commissioning of DR server for Druk PNB Bank.
  • Served as the delivery project manager for Tashi Info Comm 4G (LTE) project (2016) from Huawei pvt ltd.
  • Served as the delivery project manager for East West backbone Network (Microwave) project (2014).
  • Served as the delivery project manager for 3G expansion project (2015).
  • Served as the delivery project manager for DWDM (fiber optic) project (2015).
  • Led and delivered 3G project of Bhutan Telecom (2012).

OTHER ACTIVITIES

  • Designed and developed the provisioning system for Bhutan Telecom limited.
  • Worked with Jigme Namgyal Engineering College (JNEC) as External Examiner for 3 years.
  • Worked with College of Science and Technology (CST) and RUB for syllabus review of the ECE department.
  • Designed and developed more than Fifteen websites for private organization
  • Worked with Dotcom Enterprise for six months as partner for projects delivery.

Timeline

Casual

TxRx Solution
08.2023 - Current

Lead-IT

Druk PNB Bank Ltd
05.2018 - 06.2023

Technical Manager

Huawei International PVT Ltd
09.2014 - 02.2017

Core Network Engineer

Bhutan Telecom
10.2009 - 08.2014

Master of Information Technology -

Murdoch University

Master of Business Administration -

University of Canberra

Bachelor Degree - Computer Science and Engineering

Anna University

Diploma - Electrical and Electronics Engineering

Royal Bhutan Institute of Technology

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Ghana Adhikari