Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ghana Serra

Rivervale,Australia

Summary

Education professional with strong commitment to fostering academic growth and student development. Known for reliability and adaptability, with focus on team collaboration and achieving educational goals through effective classroom management and communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Quality Assurance Analyst (Remote)

Global Blue
01.2025 - Current
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Improved product reliability by executing rigorous test plans and ensuring software met established requirements.

Quality Assurance Analyst

Shiji Australia
04.2021 - 10.2024
  • Executed test plans, conducted diverse tests, performed regression testing, collaborated with developers, and analyzed test results.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Customized testing environments to simulate real-world usage scenarios, ensuring product robustness and customer satisfaction.

Private Nanny

Private Client
01.2023 - 04.2024
  • Provide direct care and supervision for the 3-year-old boy and 2 years old
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Casual Educator

Little Bees
03.2020 - 04.2022
  • Educator in Baby's Room
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all children.
  • Developed and implemented engaging lesson plans to keep learner attention.

Educator- Baby's Room

Montessori
03.2021 - 04.2021
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Provided individualized care for infants, adhering their specific routines and developmental needs in a stimulating environment.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs.

Educator-Toddlers

Little Giraffe
08.2020 - 11.2020
  • Nurtured and supervised infants,
  • ensuring timely diaper changes, feeding, and dressing.
  • Created a safe and stimulating learning environment,
  • Implemented developmentally appropriate activities, maintained clear communication with parents, and documented children's development.

Casual Educator

Believe Playschool
08.2020 - 09.2020

Collaborated with speech therapists to develop and implement individualized support plans for children with autism.

Education

Master of Information Technology - Information Technology

Kaplan
10-2026

Diploma of Early Childhood Education - Early Childhood Education And Care

Kirana College
08-2021

Diploma of Fashion Design -

ASRIDE ISWI
11-2019

Skills

  • Strong problem solver
  • Active listening
  • Child development
  • Collaborative learning
  • Student engagement
  • Collaboration and communication
  • Testing plans
  • Report analysis
  • Critical thinking

Certification

First Aid Training (Valid Until 2026)

Working with Children Check

Languages

English
Full Professional
Indonesian
Native or Bilingual
French
Elementary
Korean
Elementary

Timeline

Quality Assurance Analyst (Remote)

Global Blue
01.2025 - Current

Private Nanny

Private Client
01.2023 - 04.2024

Quality Assurance Analyst

Shiji Australia
04.2021 - 10.2024

Educator- Baby's Room

Montessori
03.2021 - 04.2021

Educator-Toddlers

Little Giraffe
08.2020 - 11.2020

Casual Educator

Believe Playschool
08.2020 - 09.2020

Casual Educator

Little Bees
03.2020 - 04.2022

Master of Information Technology - Information Technology

Kaplan

Diploma of Early Childhood Education - Early Childhood Education And Care

Kirana College

Diploma of Fashion Design -

ASRIDE ISWI
Ghana Serra