Ghazal Arefnia

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Sterilized rooms and prepped equipment and instruments for 10 procedures daily

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled customer inquiries and suggestions courteously and professionally.

Due to my background of studying Biomedical Science I decided to take the opportunity of working as a Paediatrician assistance in Iran over the summer as part-time. This position allowed me to get a better perspective into a doctor's day to day job. My role included me to stay consistence and organize the event and appointments which were occurring during the time. Some of the skills I gain during the time include:

• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Created a warm-welcoming environment for patients before meeting with the doctor.
• Created different techniques for organization of patient files using different software's.

My Job contained of me handling calls and emails for my boss however due to the fact that I'm fluent in three languages: Chinese, English, and Persian this allowed me be able to also join a lot of conferences. During this time I would also handle international calls or emails regarding the import and export of raw material through African countries into China.

• Proven ability to learn quickly and adapt to new situations.
• Successfully operated heavy equipment such as forklifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Self-motivated, with a strong sense of personal responsibility.
• Fluent in three languages allowing strong communication skills
• Gained extensive knowledge in data entry, analysis and reporting.

As a sales consultant I was in charge of all the business that our company conducted with Tanzania and Nigeria regarding lithium and zircon sand. This allowed me to perform and excellence my communication and bargaining skills to a much more advance level.

During my time as a high school student I volunteered often in helping the embassy with any sort of translation of documentation that was required due to my fluency in Both English and Chinese. As part of my role I was responsible for visitors such as university professors or other academicians. In order to make sure they had a comfortable stay I was assigned to help them with showing them around in addition to attending conferences to translate for them. This allowed me me to gain skills such as:

• Translated documents from Persian to Chinese/English.
• Applied cultural understanding to discern specific meanings beyond literal written words.
• Interpreted conversations between foreign language-speaking clients and others.