Ghizlane Chebri
Fawkner,Australia
Summary
Dedicated worker with six years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff. I can work as barista and bartender too.
Overview
10
10
years of professional experience
Work History
RESTAURANT MANAGER
TRE BICCHIERI Melbourne
03.2021 - 12.2024
- PLANNED MENUS
- ENSURED COMPLIANCE WITH LICENSING, HYGIENE, AND HEALTH AND SAFETY LEGISLATION/GUIDELINES
- PROMOTED AND MARKETED THE BUSINESS
- OVERSAW STOCK LEVELS AND ORDERED SUPPLIES
- PRODUCED STAFF ROSTERS
- HANDLED CUSTOMER ENQUIRIES AND COMPLAINTS
- TOOK RESERVATIONS
- GREETED AND ADVISED CUSTOMERS PROBLEM SOLVED
- PREPARED AND PRESENTED STAFFING/SALES REPORTS
- KEPT STATISTICAL AND FINANCIAL RECORDS
- ASSESSED AND IMPROVED PROFITABILITY
- SET TARGETS
- HANDLED ADMINISTRATION AND PAPERWORK
- LIAISED WITH CUSTOMERS, EMPLOYEES, SUPPLIERS, LICENSING AUTHORITIES, AND SALES REPRESENTATIVES
- MADE IMPROVEMENTS TO THE RUNNING OF THE BUSINESS AND DEVELOPED THE RESTAURANT
Dispatch clerk
GEOFFREY THOMPSON Shepparton
01.2019 - 01.2020
- Coordinated the movement of shipments, services, and maintenance workers for freight transport and logistical industries
- Answered incoming calls and handled paperwork.
Receptionist
LOTTOMATICA Milano
09.2014 - 04.2017
- Offered enthusiastic and personable service to all customers
- Provided extensive information about menu items, took down special restrictions, and always suggested upsell items like appetizers
- Kept clean dining room, lobby, and service areas at all times
- Took orders, checked customers' IDs, and handled the cash register
- Registered visitors and new guests.
Education
High School Diploma -
ITCG JACOPO NIZZOLA
Trezzo Sull’Adda MB06-2013
Skills
- Ability to Multitask Expert
- Fast Learner Expert
- Adaptability Expert
- Ability to Work Under Pressure Expert
- Ability to Work in a Team Expert
- Food Service Industry Knowledge Expert
- Excellent Customer Service Skills Expert
- Leadership Skills Expert
References
Peter Thompson, Geoffrey Thompson, 041 7990050
Peter O’Malley, Tre bicchieri, 0418951755
Contact
Fawkner, Australia 3060
Education
Trezzo Sull’Adda MB
Personal Information
Title: Restaurant manager
Languages
Italian
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
German
Elementary
Timeline
RESTAURANT MANAGER
TRE BICCHIERI Melbourne
03.2021 - 12.2024
Dispatch clerk
GEOFFREY THOMPSON Shepparton
01.2019 - 01.2020
Receptionist
LOTTOMATICA Milano
09.2014 - 04.2017
High School Diploma -
ITCG JACOPO NIZZOLA
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