Ghousia Iram
Greenacre
Summary
Dynamic customer service professional with a proven track record at MM Services Australia Pty Ltd, delivering exceptional service and ensuring positive guest experiences. Highly reliable and a quick learner, proficient in customer service skills and fluent in English and Urdu, I excel in addressing concerns and fostering customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
MM Services Australia Pty Ltd
07.2023 - 03.2024
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Provided outstanding customer service, addressing concerns promptly and professionally.
- Provided exceptional customer service, ensuring positive experiences for all members.
Education
Bachelor's Of Accounts - Commerce
Osmaniya University
India03-2008
Skills
- Reliable customer service
- MS Office
- Quick learner
- Fluent in English and Urdu
- Excellent customer service skills
Accomplishments
- Providing customer service assistance over the phone
- Printing, filing and copy
- Advice on returns and repair or update software application on the laptops
- Site induction to the new starters
- Emailing and follow up on queries from clients and stakeholders
- Basic computer knowledge that includes MS Office package
- Ordering office supplies when needed
- Booking meeting rooms for the stakeholders
- Supplying Uniforms
- Performed Ad-hoc duties
Certification
Certificate 3 in Education support
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Customer Service
MM Services Australia Pty Ltd
07.2023 - 03.2024
Bachelor's Of Accounts - Commerce
Osmaniya University
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