Ghulam Fareed
Gold Coast,QLD
Summary
Self-assured Head Waiter decreases employee stress while increasing customer satisfaction and overall revenue. Fantastic attention to detail and understanding of food and beverage pairings. Specialize in modernizing service standards for long-term restaurant success.
Overview
6
6
years of professional experience
Work History
Head Waiter
Second Cup Coffee
02.2021 - 01.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Supervised server staff and simultaneously served personal section of tables.
Restaurant Waiter
PIA Catering, Pearl Continental, Lahore, Pakistan
08.2019 - 07.2020
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Receptionist
Nishat Hotel, Emporium Mall, Lahore.
03.2017 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Arts - Humanities
National University of Modern Languages, Islamabad
Islamabad01.2019
Skills
- Effective Communication Skills
- Fluent Speaker of English Language
- Adaptable and Flexible
- Transactions and Cash Handling
- Table Monitoring and Turnover
- Order Accuracy and Delivery
Languages
English
Professional Working
Timeline
Head Waiter
Second Cup Coffee
02.2021 - 01.2023
Restaurant Waiter
PIA Catering, Pearl Continental, Lahore, Pakistan
08.2019 - 07.2020
Receptionist
Nishat Hotel, Emporium Mall, Lahore.
03.2017 - 02.2019
Bachelor of Arts - Humanities
National University of Modern Languages, Islamabad
Similar Profiles
Yuliia KovalenkoYuliia Kovalenko
Coffee Barista at Second Cup CoffeeCoffee Barista at Second Cup Coffee
KIRANJIT KIRANJIT null
Barista at Second Cup CoffeeBarista at Second Cup Coffee
Akashdeep KaurAkashdeep Kaur
Supervisor at Second Cup CoffeeSupervisor at Second Cup Coffee
Oumaima HassouniOumaima Hassouni
Barista Supervisor at Second Cup CoffeeBarista Supervisor at Second Cup Coffee
Georgia CheersGeorgia Cheers
Receptionist/Chiropractic Assistant at Forest Lake ChiropracticReceptionist/Chiropractic Assistant at Forest Lake Chiropractic