Summary
Overview
Work History
Education
Skills
Timeline
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Giaan Hoffman

Ashgrove,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Chemist Warehouse
Brisbane, QLD
01.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered incoming calls and emails to provide product information, features, and benefits.
  • Conducted inventory checks to maintain optimal stock levels, ensuring product availability.
  • Demonstrated flexibility in adapting to changing priorities or workloads, effectively managing time to balance the needs of multiple tasks simultaneously.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Coordinated closely with vendors for timely delivery of products, while addressing any issues related to damaged or incorrect shipments.

Hairdressing Assistant

Elysium Hair Brisbane
Brisbane, QLD
11.2022 - 12.2023
  • Collaborated with team members to keep the salon stocked and organized for optimal workflow efficiency.
  • Assisted in increasing salon revenue through upselling products and services during appointments.
  • Exhibited strong multitasking skills while juggling numerous tasks simultaneously, such as answering phones, checking out customers, washing towels, and sweeping floors.
  • Assisted in the training of new employees, sharing expertise in salon procedures and best practices for client satisfaction.

Hairdressing Assistant

Elizabeth JJ's on the Avenue
Ashgrove, QLD
10.2021 - 11.2022
  • Ensured client satisfaction through timely follow-up calls to inquire about service experiences and invite them back for future appointments.
  • Provided exceptional customer service, addressing any concerns or complaints promptly and professionally.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Receptionist

MJ Cairns
Brisbane, QLD
01.2020 - 10.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Experienced in using Microsoft Word, Excel, and Xero.

Education

Diploma of Speech And Drama - Speech And Drama

Trinity College London
England
12-2024

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
11-2022

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Retail Assistant

Chemist Warehouse
01.2024 - Current

Hairdressing Assistant

Elysium Hair Brisbane
11.2022 - 12.2023

Hairdressing Assistant

Elizabeth JJ's on the Avenue
10.2021 - 11.2022

Receptionist

MJ Cairns
01.2020 - 10.2021

Diploma of Speech And Drama - Speech And Drama

Trinity College London

High School Diploma -

Kelvin Grove State College

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Giaan Hoffman