Gia An Luong

Meal preparation and meeting children’s dietary requirements.

Reading and story telling to promote and support children overall language and communication development.

Monitoring children’s growth progress by regular observations and ongoing assessments.

Assisting customer to make informative purchase with excellent communication skills and great attention to detail.

Supported and guided new team members on their day-to-dayactivities.

• Edited and proofread blog articles, ensuring accuracy and clarity of content
• Researched and wrote compelling, engaging, and accurate content for various media outlets mostly from Chinese to Vietnamese (TikTok, Facebook, ...)

• Led a team of 3 stores to complete daily tasks such as restocking shelves, inventory management, and customer service
• Resolved customer complaints and disputes in a professional and timely manner, resulting in an improved customer experience

• Demonstrated a wide variety of products to customers to increase sales conversions
• Collaborated with cross-functional teams to develop and implement new product launches
• Resolved customer complaints in a timely and efficient manner