Gia Binh Nguyen
Collins St, Melbourne,VIC
Summary
I am a highly driven second-year student earning a BA in International Business, looking for a short-term internship position. I am eager to use the information and abilities I have learned during my education. While studying in Business, I took extra university electives in Marketing Communications and Buyer Behavior to hone my business abilities and develop a strong interest in the sector. In the future, I hope to create an ideal working environment while retaining efficiency by growing my expertise in management and marketing, as well as improving my teamwork abilities.
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
Uber Eats & Hungry Panda
Melbourne, Victoria
07.2024 - 01.2025
- Analyzed customer address to determine best route for timely delivery. I can complete my tasks well when I can handle 20 to 25 orders per day.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
Front of House/Retail Assistant
Highland Coffee, 129 Thai Thinh
Ha Noi, Viet Nam
04.2023 - 05.2024
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted clients with meal directions, managed register transitions, and responded to inquiries to ensure a positive customer experience.
- Gained return business and positive feedback from customers.
Sales Assistant
Nike store, 86 Hang Bong
Ha Noi, Viet Nam
08.2022 - 03.2023
- Reach and surpass sales goals by providing outstanding customer service, utilizing proven sales strategies, and adapting interactions to suit the unique needs of each customer.
- Keep up-to-date product knowledge, provide excellent customer service, and keep the store neat and organized.
- Provided excellent service to as many as ten clients in a two-hour period, earning praise from both clients and supervisors.
Education
Bachelor of Business - International Business
RMIT University
Melbourne, VICHigh School Diploma -
Luong The Vinh Highschool
Ha Noi, Viet Nam07-2022
Skills
- Cultural awareness
- Order taking
- Handling complaints
- Language skills (IELTS 70, Speaking 70)
- Professional appearance
- Team support and assistance
Timeline
Food Delivery Driver
Uber Eats & Hungry Panda
07.2024 - 01.2025
Front of House/Retail Assistant
Highland Coffee, 129 Thai Thinh
04.2023 - 05.2024
Sales Assistant
Nike store, 86 Hang Bong
08.2022 - 03.2023
Bachelor of Business - International Business
RMIT University
High School Diploma -
Luong The Vinh Highschool
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