Giada Della Pelle
Summary
Determined, charismatic, and sunny individual with a strong desire to continuously learn and grow within the work environment. Enjoys connecting with people, animals, and nature, thriving in collaborative settings. Meticulous and organized approach ensures consistent delivery of high-quality work with keen attention to detail.
Overview
2025
2025
years of professional experience
Work History
Waitress
Il Caminetto
03.2024 - 09.2024
- Customer service, closing the premises, table setting, food service time management.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Waitress
Mr. Majestic
02.2024 - 04.2024
- Table control and verification of client's needs, setting up the table, preparing food and drinks at the bar station.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Floor Manager/Coffee Barista
James Dean Beach Club
05.2023 - 10.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Babysitting
private homes
01.2022 - 01.2024
- Careful and participatory supervision of entrusted children, support in small household chores, open and constructive communication with parents, diaper change, nap time, food preparation, recreation.
Waitress-Manager
FràGranze srl
06.2015 - 04.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Housekeeper
Hotel Altamira
09.2022 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Floor Manager/Barista
The Same Place
06.2020 - 09.2021
- Coordination of room set-up, defining and organizing schedules and shifts of the dining brigade, management and payments.
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Host
Bed&Breakfast Mafi
- Booking management, room layout, preparation of breakfasts.
- Ensured accurate record keeping for all reservations, minimizing errors and facilitating smooth check-in procedures.
- Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
Waitress
Franco Manca
01.2020 - 04.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Universal Civil Service
Italian government
12.2018 - 01.2019
- Activities caring for the elderly, children, animals and disables, civil defense, ecological defense and environmental protection activities, play activities with children and the elderly, work within the municipal offices.
Waitress
Santo's
03.2015 - 05.2015
- Welcoming and arranging guests at reserved tables, setting up the room for ceremonies, parties and special events, table control and verification of client's needs.
Education
High School Diploma -
High school od Art G.Palizzi Lanciano
Lanciano, ITQualification course in technical experience in food and wine -
Abruzzo Region
01.2021
Skills
- Flexibility
- Organization
- Problem solving
- Creativity
- Teamwork
- Communication
- Multitasking proficiency
- Professional Appearance
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Waitress
Il Caminetto
03.2024 - 09.2024
Waitress
Mr. Majestic
02.2024 - 04.2024
Floor Manager/Coffee Barista
James Dean Beach Club
05.2023 - 10.2024
Housekeeper
Hotel Altamira
09.2022 - 01.2023
Babysitting
private homes
01.2022 - 01.2024
Floor Manager/Barista
The Same Place
06.2020 - 09.2021
Waitress
Franco Manca
01.2020 - 04.2020
Universal Civil Service
Italian government
12.2018 - 01.2019
Waitress-Manager
FràGranze srl
06.2015 - 04.2023
Waitress
Santo's
03.2015 - 05.2015
Qualification course in technical experience in food and wine -
Abruzzo Region
Host
Bed&Breakfast Mafi
High School Diploma -
High school od Art G.Palizzi Lanciano
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