Giada Marcassa
Brunswick,VIC
Summary
Detail-oriented team player with strong organisational skills and a willingness to learn new skills. Always ready to help the customer through attentive and charismatic service, challenging myself to improve my English and meet new people.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barmaid and Ticketing Service
Tortuga Garden Social Club
08.2023 - 12.2023
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Practical Traineeship (psychology)
CEIS Community For Foreign Unaccompanied Minors
03.2023 - 07.2023
Waitress and Barmaid
Bar Teatro Dolfin
07.2022 - 02.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Preparation of alcoholic and non-alcoholic drinks, preparation of snacks and use of the coffee machine.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Waitress and Barmaid
America Graffiti Treviso
01.2018 - 01.2020
- preparation of sweets, draining beer and preparing alcoholic and non-alcoholic drinks
- Maintained a clean and organized dining area.
- Operated POS systems to cash out customer checks and complete order transactions.
Education
Italian State Exam - Qualification To The Profession of Psycholist
University of Padua
Padua, Italy10.2023
Master of Science - Applied Cognitive Psychology
University of Padua
Padua, Italy12.2022
Master of Science - Student Exchange
University of Granada
Granada, Spain01.2022
Bachelor of Science - Psychological Sciences And Techniques
University of Padua
Padua, Italy01.2020
High School Diploma -
High School Human Sciences Duca Degli Abruzzi
Treviso, Italy06.2017
Skills
- Order Management
- Beverage Preparation
- Cleanliness and Hygiene
- Attention to Detail
- Organizational Skills
- Multitasking Abilities
- Responsible Alcohol Service
- Relationship Building
- Honest and Dependable
- Interpersonal Communication
Languages
Italian
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Certification
VIC RSA certificate
Timeline
Barmaid and Ticketing Service
Tortuga Garden Social Club
08.2023 - 12.2023
Practical Traineeship (psychology)
CEIS Community For Foreign Unaccompanied Minors
03.2023 - 07.2023
Waitress and Barmaid
Bar Teatro Dolfin
07.2022 - 02.2023
Waitress and Barmaid
America Graffiti Treviso
01.2018 - 01.2020
Italian State Exam - Qualification To The Profession of Psycholist
University of Padua
Master of Science - Applied Cognitive Psychology
University of Padua
Master of Science - Student Exchange
University of Granada
Bachelor of Science - Psychological Sciences And Techniques
University of Padua
High School Diploma -
High School Human Sciences Duca Degli Abruzzi
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