Giada Tomezzoli
Summary
At Harris Farms Randwick, I excelled as a Service Worker/Online Grocery Associate mastering time management and problem-solving to enhance customer satisfaction and company cohesiveness. I leveraged my communication and developing language skills to not only interact efficiently in the workplace among my peers, but also to assist and engage with a wide range of clientele to produce the best service.
My experience working during Covid 19 lockdown and also in Front of House and Back of House departments enhanced my ability to produce an outstanding service by advancing my skillset and learning quickly how to adapt to difficult situations or customers. Furthermore, my recent experience in the recent online order department familiarised myself with Uber eats and online services and where I learned to effectively balance managing company and customer expectations.
Overview
5
5
years of professional experience
Work History
Service Worker/Online Grocery Associate
Harris Farms Randwick
12.2019 - 07.2024
- Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
- Utilised problem-solving skills to address complex problems or situations regarding customer needs with both online orders or in shop clients.
- Collaborated with team members and customers to ensure optimal service quality
- Assisted in training new workers across departments not only solidifying my own knowledge of protocols but also sharing advice and techniques to create a stronger team.
- Assisted in closing shifts and managing workplace hygiene and safety
- Worked for the online order/Uber Eats department advancing my technological skills and working within a time frame while still maintaining quality service.
Education
Randwick Girls High School
Randwick, NSWBachelor of Communications/ International Studies - Writing And Publishing
University of Technology Sydney (CURRENT)
Broadway, Sydney11.2028
Skills
- Intermediate Italian Speaker
- Basic Spanish Speaker
- Fluent English Speaker
- Quick and Adaptable learner
- Time Management
- Reliable and Responsible
- Product Inspection and Quality checks
- Flexible worker
- Effective worker individually or part of a team
Additional Information
Currently living in the Eastern Suburbs and studying locally at the University of Technology Sydney allows me to be accessible to work in the Sydney CBD and across the Eastern Suburbs. Despite being a full time student, I am able to manage effectively educational and work commitments allowing me to be a flexible and reliable worker, utilising my several language skills to communicate to a wider range of clientele.
References
Available upon Request
Qualifications
- Valid Responsible Service of Alcohol License (RSA)
- Valid Work Health & Safety General Construction Induction Card (WHITE)
Timeline
Service Worker/Online Grocery Associate
Harris Farms Randwick
12.2019 - 07.2024
Randwick Girls High School
Bachelor of Communications/ International Studies - Writing And Publishing
University of Technology Sydney (CURRENT)
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