Gia Lac Dang
Abbotsford,VIC
Summary
I would like to express my interest to work at your store as a crew member. I'm highly ambitious with more than 3 years working in customer service field. I'm an excellent team player, patient person, good listener, and effective employee for your company. I am convinced that I will become an integral element of the business, which will benefit both the organisation and the industry while also contributing to my professional development.
Overview
4
4
years of professional experience
Work History
Cashier
Mint My Desk
Melbourne, VIC
08.2022 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed cash drawer, balancing daily receipts and deposits.
FOH & BOH (Waiter, Kitchen Hand)
Tran Tran Vietnamese Restaurant
Melbourne, VIC
02.2021 - 07.2021
- Assisted cooks by prepping ingredients for meals prior to service times.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Served food and beverages to patrons and confirmed complete orders.
- Accurately took orders and communicated dietary restrictions to kitchen staff.
- Demonstrated thorough knowledge of menu items, ingredients, and allergens.
FOH (Barista and Waiter)
Boundary Espresso
Melbourne, VIC
08.2020 - 02.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
BOH Staff (Kitchen Hand)
Xe Om Vietnamese Restaurant
Melbourne, VIC
01.2020 - 08.2020
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Received deliveries of food items and stored them properly.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
Education
English For High School.
Melbourne University Hawthorn Campus
442 Auburn Rd, Hawthorn VIC 312201.2019
VCE Unit 1 & 2 -
Thornbury High School
Foundation Course - Marketing
Swinburne
Hawthorn, VIC01-2022
Uni-link Diploma -
Swinburne
Hawthorn, VIC10-2023
Bachelor of Business & Law - Marketing
Swinburne
Hawthorn, VICSkills
- Willing to learn
- Multi-tasking
- Listening
- Effective communication
- Professional advice
- Time management
- Team player
- Punctuality
- Honesty
- Confidence
- Organizational abilities
- Critical Thinking
Personal Information
Date of Birth: 14/01/2004
Languages
English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional
Vietnamese
Native/ Bilingual
Timeline
Cashier
Mint My Desk
08.2022 - Current
FOH & BOH (Waiter, Kitchen Hand)
Tran Tran Vietnamese Restaurant
02.2021 - 07.2021
FOH (Barista and Waiter)
Boundary Espresso
08.2020 - 02.2021
BOH Staff (Kitchen Hand)
Xe Om Vietnamese Restaurant
01.2020 - 08.2020
English For High School.
Melbourne University Hawthorn Campus
VCE Unit 1 & 2 -
Thornbury High School
Foundation Course - Marketing
Swinburne
Uni-link Diploma -
Swinburne
Bachelor of Business & Law - Marketing
Swinburne
Similar Profiles
Pattira PermpoonchokkanaPattira Permpoonchokkana
Staff at Mint my desk(stationery)Staff at Mint my desk(stationery)
Ninjbadam GantulgaNinjbadam Gantulga
Shop Assistant at Mint My Desk PTY LTDShop Assistant at Mint My Desk PTY LTD
Baron WatsonBaron Watson
Sales Development Representative at The Trade DeskSales Development Representative at The Trade Desk
Ken IchikawaKen Ichikawa
Kitchen Hand at BBQ KingKitchen Hand at BBQ King
Greta BursillGreta Bursill
Personal Babysitter at Family Friends & OthersPersonal Babysitter at Family Friends & Others