
I am seeking a position in Debt recovery and Customer Service. I am an organized, punctual and a polite hard worker. I learn quickly by using exceptional Communication and listening skills. Being a good Team player by helping out where needed and passing on knowledge.
-preparing all necessary correspondence regarding the recovery of monies outstanding to our clients; -drafting of ad hoc letters and emails; -negotiating payment arrangements; -reviewing matters and providing recommendations; -telephone attendances on debtors and service providers; -dealing with enquiries from debtors; -dealing with client inquiries, seeking instructions and attending to client requests; -liaising with service providers (investigators, field agents, process servers); -opening files and new matters: conducting conflict checks, reviewing matters and attending to opening matters on practice management system; and allocation of disbursements incurred on the matter, attending to the financial aspects of the matters.